Ordered flowers to be sent on 31/12/21 which was confirmed by email. Discovered today (1/1/22) that they hadn't been sent. So went to my email (which I do not check every day) to find the order form - to discover an email telling me that my payment had been refunded & the order cancelled with NO EXPLANATION OR APOLOGY. A phone call to alert me to this cancellation with some sort of reason & apology would have been appropriate. I could then have used another florist. It was VERY IMPORTANT that these flowers be received. Completely unreliable & nil service - worst I have ever experienced with any florist. Needless to say I won't be using this florist again.
Without a doubt the best little gem on the Sunshine Coast. Amazing, personalised bouquets every time - filled with the freshest of flowers.
Mark, is a very talented florist and his passion shines through his designs.
Thank you for the most beautiful bouquet for my mother on her birthday.
Exceptional customer service.
I would highly recommend Mark and his staff at Adore Flowers!