I had a massive blockage in my drain and needed someone to come out ASAP so I could use my kitchen sink and dishwasher! Mitchell and his team were amazing. Super professional, they were responsive and able to come out the next morning. Great communication and kept the job simple and got it all fixed up for me! Thanks guys.
The Service was excellent and prompt I would recommend them.
They are a local company with years of expertise providing service at reasonable rates. Our business is supportive of small local businesses.
The communication and organisation of work isn't. When you call to find out why no-one appeared for the job without notice on the scheduled day, no-one can tell you where the plumber is or even be able to confirm that you're booked in for the job. After you eventually get on to the tradesman (after chasing) and learn why the job was cancelled, there's no recognition that it might have been helpful to let the customer know (particularly when the stated reasons for cancelling were without foundation). After specifically agreeing that they would contact you about the rescheduled job and then not following up again even with a phone call, it sends a clear message that this business has little skill or interest in customer service. Let's hope they do great plumbing. Good luck trying to organise getting it.