Alpha cool were ask to investigate two units that were noisy for a total cost of $165. We got a bill for $65 extra approx and they did work to some duct (assume not related to the original noise issue) without checking with the property manager or owner nor providing pictures of the so called damaged Pipeworx. We have a quote from them of $1400 odd to fix the noise in two unit but now unsure if this will be a fixed quote fix the service quote was exceeded without our permission.
Highly recommended - you can't go past these guys! A big thank you to Brad and the team - they were prompt, showed up when they said they would (and on time!) - were EXTREMELY neat and tidy, cleaned up after themselves, and went above and beyond to get new air cons installed for us just prior to Christmas when we found ourselves with no air conditioning. These guys managed to install the whole house through, even when there were concerns about supplier issues just before Christmas! These guys pulled through for us big time, and we couldn't fault the whole transaction. We felt very looked after, and the team care about what they're doing. We highly recommend these guys to anyone - they won't let you down. Give Brad and the team a call - you won't be sorry.
Excellent customer service, Siv Air got back to me immediately to organise a time to service my airconditioners. I received a phone call to check the work that was about to undertaken.
Highly recommend Siv Air.