I used Reliant Pest and Building for the purchase of my new house. I called, booked in and Glenn provided me the report within 24hrs. Excellent service and a thorough job.
Matt Daniels - Newcastle West, NSW
4 years ago
I used this company for a recent pest and building inspection for a house I was looking to purchase. They were so easy to deal with - easy communication, quick scheduling of the appointment, Glenn completed a thorough assessment, called me afterwards and gave me a summary in terms I could understand - he explained what things NEEDED to be done and what wasn't urgent, and then provided a full report with images (70 pages) very soon after the inspection. Glenn was also happy to answer any other questions I had after I had read through the report. The price was very reasonable too and I think from the time of my initial call to them, to receiving the final report was about 36 hours (and some of that was due to my delays)! All in all, I am very pleased and impressed with Reliant Pest and Building and would definitely recommend them to others.
Kirsten - Newcastle
Combined Pest & Building Pre-purchase Inspection
5 years ago
Our inspector was professional, did a very thorough job and was very friendly.
The report was clear and easy to understand, and Glenn phoned us a couple of days later to follow up and make sure everything was clear.
Would definitely recommend!
Sarah Lawson - Newcastle
Missed major defects!
6 months ago
See my full review on Google reviews for the full story (limited text here). Reliant missed several significant structural defects. I had an independent inspector come in for a second opinion. The independent inspector found the following structural defects that were not documented by Reliant. Termite damage, rotated piers, rotated front brick wall, significantly bowed right side brick wall. The independent inspector advised that the right side brick wall required re-building (~$30k-$40k). This was confirmed by a structural engineer. Over a phone call with Reliant before exchange of contracts, Reliant did not mention that the right side brick wall was significantly bowed, but Reliant did mention that it was cracked. Reliant’s advice in regards to the right side brick wall was ‘just get a bricky there for a couple of days and it will be fine’. I withdrew from the purchase and I’m now $2400 out of pocket because of the significant structural defects missed by Reliant pest and bui
Will Bullock - Newcastle, NSW
Missed key roof issues
2 years ago
Report did not highlight key issues with roof - stated metal however there were 2 sections of old polycarbonate sheeting which leaked and caused internal damage during storm. When I contacted inspector to discuss my concerns with the quality of his report he was not prepared to accept any form of liability.