Always a problem, it seems the customer is always the one to be inconvenienced. Arranged for the D/s seat belt to be replaced for the second time, on warranty, Wife dropped the Ute of for the belt to be replaced a head light globe to be replaced and one other issue, all of which gateway was aware of, no mention of the belt not being available two days before when I rang them to confirm time and date, no mention of belt when Ute dropped of. Ute picked up at 4.30pm, I get a bill for $80 to replace the globe, no belt replacement, excuse, belt has to be ordered in, so it takes from the 27/8/20 after several frustrating phone calls to still not get a seat belt fitted. This is my second Holden and the last, Ute good but Holden customer service well below standard.
Some years ago we bought a 4x4 from Gavin Rayner Motors. We found Gavin very helpful and easy to deal with . There was no pressure for us to buy at all. Gavin didn't find us...we found the vehicle. It is refreshing to deal with someone who is open and straight forward. We have never forgotten Gavin .
We kept that vehicle for 8 yrs and it gave faithful service and regretfully we had to sell it because the vehicle was 3litre and we needed a little more grunt to pull the new caravan.
The person who bought our old 4x4 could not believe his luck to find this vehicle in such good order. Should we need a good second hand vehicle again we will certainly contact Gavin Rayner.
The guys at Tynan made the purchase of my new car easy and enjoyable. They are very friendly and I would recommend them for sure. I dealt with Lauren, Mike and Shellie all of which did fantastic jobs. Thanks guys