Terry was very prompt with the initial appointment and I received the quote the same day. The prices were very competitive with the other quotes that I have received and I went with Terry because of his professionalism and the way he explained the different products on the market. especially the difference between his product and some other inferior products on the market. He really knew what he was doing. The end result was a superior product installed on time and professionally.
Excellent product knowledge. Chris has supplied and installed blinds and now plantation shutters to our home. Given the multitude of suppliers and some ridiculous quotes high and low dealing with Chris was great he gave us the options quality products and at the right price.
I have never come across a more unprofessional business: fumblings and incompetence, failed to communicate with me, incorrectly accused me of non-payment, TWICE (both deposit and balance) and in the first instance complicated and held up the job when they quoted me for acrylic carpet replacement after being told to quote ‘like for like’! They knew I had wool and admitted such when I confronted them instore with a sample of the wool carpet (from my property). They had been to my property to quote and had sighted the job.
Job was then held up again, for over 6 weeks, due to their misguided notion that I had not paid the deposit, they simply refused to correspond and have no proficiency with technology.
I received a call, only to accuse me of non-payment!
Do yourself a favour, there are other carpet retailers around Noosa, no one deserves this stress!