I moved into a house with a complex pool system. One phone call to Doug to explain our confusion and Doug had arranged for Trina to come out and show us everything.
Nothing was too much trouble for Trina who explained the workings of the filter, plumbing and operation of the systems. I had a thousand questions and Trina answered them confidently. Trina gave me some great tips to help maintain the pool but...after such great and helpful service I have now booked Doug Allen Pools for a monthly service.
It is wonderful to have such great old fashioned service where nothing was a problem. You have certainly impressed me.
Thank you again
I want to thank you both for today's customer service. It was a welcoming experience, you supplied me with what I needed and Josh's instructions to fix a pool with the test provided was down pat high quality standard. Well done!
Narellan Pools Mackay were very professional right from the first time they visited to quote our pool. They had great ideas and helped us make the right decisions to get the greatest pool and backyard that exceeded our expectations. We swam in their display pool and loved experiencing the mineral pool so we new exactly what we were getting.
I would highly recommend Narellan Pools Mackay to anyone thinking about a getting a pool!