After retaining the services of BPS (Bundaberg Pet Sitters), I am totally disgusted at the way my animals and my property were treated. I came home to find the written and verbal instructions for the care of my cat and dog had not been followed. There had been NO poo patrol done in yard for at least 5 days, plants not watered (all dead), freezer left open and defrosted at least overnight then refrozen, open dog meat put back in freezer and blood dripped throughout freezer - was not told about this incident. No mail collected, screen door key broken and left in lock so could not use door, again was not notified of this incident. Had to resort to police threat to get my house keys back. In my opinion this service needs to be looked into and gets a MINUS 5 stars.
Lizzy Pet Parlour is 5 star as this salon is extremely hygienic and i highly recommend Lizzy and Shi, I have had ShihTzu babies for over 30 years and Lizzy would be the best dog groomer i have ever had clip my babies, we have been going to Lizzy Pet Parlour for 8 years now and my babies and myself are always greeted with a beautiful happy smile and all the concerns i may have at the time are always meet as they are caring, thoughtful and always willing to help. Also they only stay in the salon for 2 hours however if i need to be away longer that is perfectly fine with them. Julie Franklin, Lilybelle and Baxter.