This is exactly the kind of trustworthy, capable and fair-priced local business you hope to find.
Responding to our inquiry about a small split air conditioner for our bedroom, Mark Robertson of MCR carefully answered all our questions, first by email and phone, and then came to the house to check details and provide a firm (and very reasonable) cost estimate. Carefully planned, the installation went smoothly and on schedule, and while at the house Mark also serviced our main air conditioning unit. We are thoroughly pleased with the results and feel lucky to have found MCR.
Forwarded a request for a quote on a home ducted aircon system from this company, but have not heard back from them. I have since searched for an alternate company for quote I am after.
They may have justified reason for non response ?
Please note that this rating is on my experience & may be completely different for other customers.
Just phoned coolrite! absolutely disgusted with the costumer service.
Had an air con service in February 2021,I have just used the cooling system with it being hot the last few days.
When the guy came to service the two air cons the smaller one had the pipe that took the water out from the air con into the garage said he could move that and put it through the roof to go into the gutters.
Guess what it is not going into the gutters, its all over my lounge suit, and going inside the walls to the garage floor.
The lady I spoke to said we cant do anything till after Xmas! instead of making it a priority! and the management will ph you.
Their mistake cant use the air con, according to the lady on the desk! its my fault because I don't use it regularly and probably coursed a blockage! Really
Not a happy lady, been a really good client, just cant believe this