We recently dealt with Zaac on the purchase of our new Fiat van. He rang us back on a public holiday and was very pleasant and not pushy! The team were really helpful and Organised finance with a great comparitive rate. They organised the vans delivery ahead of schedule and were just really easy going. Thanks! Ps the van is massive! :)
I did an earlier review on my GPS service problems and are happy to say I did get an email from them and they looked over my case and it was settled very amicably, the hold up in replying was not getting through to the right person and the COVIT closures that saw many staff take holidays. Thanks Cricks.
If I could give them zero I would. Everything is great until you have a complaint and then staff are condescending and rude. They skirt around issues and when I questioned them as to why the tyres on my car were over a year older than the car they blew me off. Something new I’ve learned, tyres begin to deteriorate even when not on a vehicle, check your brand new car as you aren’t getting brand new tyres with it, they could have been sitting on storage for over a year. We’re also very unhelpful when my car started pouring water on the inside, was recently out of warranty. The helpful company we took it to said it was a fault in the manufacture. At my last service I told them my start stop was no longer working, got my car back, still not working. Few days later my battery died, we replaced the battery and it also fixed the start stop. Ford is not a brand you can trust.
8 months ago we purchased a second hand vehicle from Ken Mills Nambour, there have been issues since we picked up the vehicle with the protection package we purchased not being applied correctly and issues with he rear window which they refuse to accept and rectify, issues still exist, we are extremely disappointed with the rude treatment and would never recommend Ken Mills Nambour.
Great team at PMG Isuzu Maroochydore that stands by what they sell! Traveled up from Tassie to view a hard to find particular vehicle (via Shepperton, Vic where I copped a bum steer on similar vehicle - totally oversold).
Excellent description, pics and value price on listing with all confirmed on inspection and deal wrapped up on the day with complimentary tank top-up for long drive back. Full marks for sales service and communications.
Unfortunately, not long after returning home to Tasmania a mechanical issue surfaced which on diagnosis at local dealership was not a cheap or easy fix. OMG ($X,000!)
One has heard horror stories re attempts to claim under statutory warranty but no hesitation, they covered the car to be repaired with local dealership, no ifs, no buts!, even though I'm in Tas and they are in Queensland. Totally recommend!!