I had also been having trouble with getting the levels right with our pool nothing is ever to much trouble for the guys here, they came out and tested and turns out the pump was not doing the job right, we are now back on track and thanks for the help and service
Beware the lady on the phone. After weeks of delays in them providing us a quote she basically blamed us for their incompetence. She was rude and aggressive and I strongly recommend you to look elsewhere to spend your money.
We have used bamboo products before (not much good) and finally we have found a company that has good supply and great quality product that will last test of time. Great price too, pleasantly surprised.