Business owner the rudest, most unprofessional person & we were charged for a part that was never installed. Original call out to diagnose problem resulted in us being charged a $200 call out fee then had to pay further $198 as a 50% deposit for part to be ordered which we were fine with. Day came for installation of part & it was not needed as it did not fix problem. Was taken back out, packed up & returned to business however the technician while trying to again find fault broke the ducted aircon to the whole house as opposed to only 1 room not working! He had pulled wires out & spent hours playing around until finally saying he had no idea how to fix the problem he had created & wanted to pack up & go home! He then had a 2nd technician come out & within 40mins he fixed what the 1st technician had broken & air working in whole house. Business refused to refund $198 deposit paid for part that they have & said they lost $$ labour on job. This was there technicians fault. Unprofessional
Definately use these guys for anything air conditioning related. They know their stuff and are more then willing to help. Whether it be service your unit or install a new one they will be there to help in whatever way needed. Definately give these guys a call.