Had a unwelcome greeting, hospitality service was degrading to me as a ATSI community member! The manager had no cultural awareness and abused his position.Also being unprofessional on private calls on phone whilst customer is waiting for service feeling unwelcomed and discriminated.which engaged in not providing a service to family member residing in area to uncle which was rude and not polite.
A very nice location just on the water and walking distance to shops, restaurants and all water activities. The staff at the hotel are very helpful our room was well equipped and serviced daily. They even upgraded our room which was great. We had a fantastic water and city view. The hotel was away from the main drag so was a bit quieter. Lovely cafes at your doorstep