Once again walked out of Good Guys Tuggerah without being served. Even after asking the cashier could we get someone to serve us, nothing happened. The staff appear to love talking to each other, but serving a customer is another story. We will never set foot inside this store again!

We would like to thank Ashley from Tuggerah Good Guys store, for her professionalism, patience, understanding & cooperation & efficiency, which is very hard to come by nowadays. She was very sweet & gentle, & no effort was too much for her. We will definitely be looking for Ashley next time we’re shopping at Good Guys Tuggerah. Well done Ashley. Keep up your excellent people person skills . Egdio Camilleri

I ordered my dishwasher 6 weeks ago. I called yesterday to get an update on delivery eta to be told it had been there for two weeks and I was never contacted. Does anyone check invoices to delivery dockets to see who's waiting for orders. Very poor service.

Some honest feedback, the last 3 times I have gone to purchase an item from this place has been abysmal, you walk in you wait to get service (of which there is non) 1st time 25mins, 2nd time 30mins and this last time 35mins. The staff see you there but just don't acknowledge you in any way. Shame on you Good guys Tuggerah. Then when you finally get service. If that's what they call it. The item you want is not there and they can't give you a date or how long it will take to come in. On the last 3 occasions the same thing. So very unfortunate this use to be a better place to shop. You have lost a very loyal customer.