Maureen Toner, only way I can respond to your review... We have it figured out, you ordered cups we gave you our cups... cafes everywhere have different sizes. We have 3 sizes, Small (with or without a handle), Medium and Mugs... our medium are our 'cups', same size cup your get at most Aussies house when you go to their place for a cuppa aka cup of coffee. Below is the photo. Our mugs actually hold 560ml, what you got was not our mug, so please learn how to be nice. If you would have asked to see the sizes, then you may have made another decision. Have a great day and our junior who is learning who took your order is actually doing a great job and we are proud of the dedication and having their stuff together, showing up for work and dealing with unkind people is such a great way to build their confidence.

Asked for 2 double shot flat whites and stressed that it come in cups. Got 2 mugs. Got 2 cups back straight . Work it out.