Zappala Motors

Wheel alignment experts in Cairns

Open Today
8:00 AM - 2:00 PM
07 4054 19
1.2km Away
198 Scott St Bungalow QLD 4870
4.6
Price range: $$

Contact details

Zappala Motors Reviews (11)

Finally a decent mechanic

8 months ago
Both my sons had to drive their car to Brisbane to re-locate, being a father and worried for their safety I was lucky enough to find Zappala motors. Danny and his team were amazing. With the quality repairs to the suspension the car drives like a dream, and with the quality engine repairs didnt miss a beat. My boys and I are very impressed. Quality work at a Great price. I am so glad I found them. I will recommend them to everyone. Steve
Steve Linley - Clifton Beach QLD
2 years ago
Wonderful service, very friendly, and quick!!!
Xavier - Cairns

Customer service

2 years ago
This would be the best place to get a service. The staff are always so helpful, office lady is polite and friendly, and the guys are always happy to give advice, and you get the best value for money. Would highly recommend them for your next service. Thanks Sue, Danny and team.
Rhonda Harwood - Cairns

Owner's Response

Thank you for your kind words Rhonda. We strive to keep our customers happy and their motoring needs at an affordable price. Appreciate your review.
Business Owner. 09.11.2017

Work vehicle

2 years ago
These guys do an awesome job of taking great care of my very abused car. My Ute is my work vehicle so down time is very difficult, and these guys have kept my Ute running perfectly! Always on time and very convenient! Thank you
sheila archer - Cairns

Owner's Response

Thanks Sheila for your review. We appreciate it. Always happy to see you and help you out with your mechanical needs.
Business Owner. 09.11.2017

Best garage in Cairns

2 years ago
Even after being abused by a customer these guys still helped me out on a day where they had forty cars in the shed and I had to get a wheel bearing changed urgently to drive up to a funeral in Mackay. Honestly, these guys are the best in Cairns. Nearly every other place has charged me a bomb and done shoddy work but not this place. Really decent guys who work super hard and they actually give a damn about your customer service experience.
Jamie Jones - Cairns

Owner's Response

Glad we could help you out Jamie. Thank you for your review.
Business Owner. 09.11.2017

Service

2 years ago
I had an urgent need to attend to my car and called up Zappala Motors who were recommended. Danny fitted me in, and addressed my issue in a professional and friendly manner and I am off and running. Would have no hesitation in recommending these guys to look after any of your repair and service needs.
reg - cairns

Owner's Response

Thank you Reg for your words. Look forward to a long and happy motoring experience.
Business Owner. 09.11.2017

My car

2 years ago
Guys did an excellent job, my car has never driven better. Excellent customer service, very friendly staff, thanks again guys.
lachlan hogan - cairns

Owner's Response

Thanks Lachlan for your review. Appreciate your kind words.
Business Owner. 09.11.2017

The best service

2 years ago
The crew at Zappala helped me on a Saturday. I couldn't ask for a better service.
Daniel - Bungalow

Owner's Response

Thank you for your comments Dan, appreciate it.
Business Owner. 09.11.2017

Great service & food

2 years ago
The staff have always done a great job every time I need something mechanical doing.
thomas - Cairns

Owner's Response

Always great to see you Thomas and to help you out with your motoring needs.
Business Owner. 09.11.2017

Great service

3 years ago
Zappala Motors is one of the best mechanic shop in Cairns. Good and friendly services.
Dereck Devaney - North cairns

Owner's Response

Thanks for your kind words Derek. We appreciate it. Always try our best to satisfy our customers.
Business Owner. 09.11.2017

Customer Service

2 years ago
I just took my car back in as there was still an issue with my brakes and experienced the WORST customer service. The owner handled the situation well but his staff were APPALLING! We got yelled at, laughed at, and were told we are "unbelievable". We were shocked at the way the staff were speaking to us as customers. Wouldn't recommend this place to anyone since the new owners have come on board. Would give this place 0 stars if I could.
Tamara - Cairns

Owner's Response

Hello Tamara Goldsworthy, We are sorry about your bad experience with us. On 16/08/17 you came to us for replacement of brake pads. When we re-examined your car to rectify the problem on 29/09/17, we found it was due to a malfunctioning master cylinder. It had nothing to do with the brake pad replacement five weeks earlier. Master cylinders are temperamental pieces of equipment and often poppet grommets in them can expire at any time, resulting in the issue you were having. You failed to mention that we only charged you for the brake master cylinder – nothing else – no labour – no brake fluid. Pretty fair considering as we were not at fault here. This saved you a few dollars too. Did we get thanked for this? No. We are a friendly business that goes above and beyond to help people. In your review it would also be prudent to mention your father came in and demeaned, verbally attacked, and belittled our staff, who were attempting to examine your car. Though we don’t condone our staff to get into heated debates with customers, some of them do not respond well to personal attacks. We are very disappointed that you publically crucified our business with false accusations.
Business Owner. 09.11.2017

Services

  • Mechanical servicing for all makes & models
  • Wheel alignment
  • Disc machining
  • Tune-ups
  • Inspections
  • Logbook servicing
  • Reconditioning
  • Rego checks
  • Roadworthy certificates
  • Repairs
  • Servicing
  • Replacements

Specialties

  • Free suspension check
  • Mobile mechanic
  • Break & clutch repairs & maintenance

Payment Methods

Cash
EFT

About Zappala Motors

You’re driving to work in your Hilux when you notice you’re pulling to the right and your steering wheel won’t turn easily. Don’t hesitate, bring your vehicle in for a wheel alignment and service at Zappala Motors in Cairns. We’ll get you on the road and driving again in no time.

Our qualified auto mechanics can service any make and model of vehicle. From your family Ford Fiesta, to the workhorse Amarock. We conduct all general mechanical servicing, logbook servicing, roadworthy certificates, and safety checks. We’ll ensure your car is safe on the road for you and other motorists.

We are happy to offer a free suspension check when we service your car.

Call our mechanics at Zappala Motors in Bungalow today.

Media

Newest review for Zappala Motors

Steve Linley - Clifton Beach QLD
8 months ago

Finally a decent mechanic

Both my sons had to drive their car to Brisbane to re-locate, being a father and worried for their safety I was lucky enough to find Zappala motors. Danny and his team were amazing. With the quality repairs to the suspension the car drives like a dream, and with the quality engine repairs didnt miss a beat. My boys and I are very impressed. Quality work at a Great price. I am so glad I found them. I will recommend them to everyone. Steve

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