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Reviews
2.7 rating
7 reviews
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Julie
1 year ago
Admittedly I was nervous having my 2 standard poodles groomed because I have had some really bad experiences elsewhere BUT I was over the moon with the standard of grooming at Vanity Fur. The groomer did exactly what I asked for and they looked amazing. It was also my pups first groom so I was pleasantly suprised that he was completed. I really didn't think he would sit still. The dogs were ready on time and sitting quietly when I came back to collect them. I couldn't have asked for better service.
AH
amanda hicks
2 years ago
Booked for mini groom which was over 70 dollar. My dog came back still slight damp, his hair above eyes uneven, I had to correct. When I got home I noticed lots knots which I had to remove myself. His paws were still brown and his brown stains around eyes still present, I cleaned myself. My friend was there as witness who was equally shocked. I ran a very successful business and I know how important reviews are and you strive to achieve these. This company did not fulfil a 5 star review and I would never recommend to others. Very poor and dissapointing
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Stephanie
2 years ago
Extremely unhappy with the service I received yesterday. Baxter was given an extremely short cut when I specifically told Charlotte that I wanted length left on him. He has a cut on his leg which I wasn’t told about & only found when we got home. I also asked for a teddy bear trim to his face - he has been cut square (like a schnauzer) & the cut is uneven. The rest of his body hasn’t been evenly done either. On top of all this he was distressed & couldn’t get out of there fast enough. For the price paid (in advance!) it was not a good experience whatsoever & I would definitely not recommend. Also none of my calls or messages were returned.
LB
Lynette bartley
2 years ago
Friendly, professional and caring dog groomer. Vanity fur will have your little fur baby smelling amazing and looking great! They listen to what you want and deliver a great service Highly recommend Charlotte from Vanity Fur
L
Luis
2 years ago
Awful. Overpriced. Unprofessional. Injured our dog (cut to ear) and neglected to tell us about it, then denied it when confronted. Does a terrible job of grooming. Does not provide the services that you pay for. Do yourself a favour and AVOID like the plague.
M
Melanie
3 years ago
We have taken our dog here 3x now, the last two times he has been groomed he has come home with nasty gashes from the clippers. The first one they highlighted too us as it was a very obvious gash out of his ear. The 2nd time he was cut by the clippers, they mentioned he got a little graze and that was it, nothing compared to the first one so we weren't worried. It wasn't until we got him home and seen ANOTHER very nasty wound on his underarm, which they neglected to tell us about. A week later it looks alot worse now and is possibly infected. Im not sure which is worse, the fact that in 3 visits he has been gashed 3 times or the fact that they didn't have the decency to mention to us the last one under his arm (by far the worst) which they clearly would have known about as the chunk would have made him yelp and he has a white coat and there was dry blood still present when we noticed it at home later that afternoon. We will not be returning here and putting our dog through that aga
BG
Betty Green
3 years ago
Amazing service, Charlotte, Riley and Jasper are just the best groomers on the coast.
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