I have always bought what we need from Tyrepower Gateshead, Tyres to batteries , never had any problems great service and friendly helpful staff recommended provider
I have always bought what we need from Tyrepower Gateshead, Tyres to batteries , never had any problems great service and friendly helpful staff recommended provider
Christine - newcastle
Rude, dismissive, argumentative and petty
8 months ago
Darren (who does blue slips for motorbikes) got very dismissive, rude, argumentative and petty when I questioned his blue slip for my Kawasaki Vulcan Voyager being put down as a Kawasaki Vulcan Classic. I didn't want my bike registered as the wrong kind. Darren said he was unable to find my model in the list he was choosing from, so he just put it as what he thought was closest. These are very different bikes, and when I questioned him about it, he became dismissive, telling me to stop making it hard for myself, and that I should just pay for a green slip, go to the RMS and get plates issued. I went to Service NSW who, surprise surprise, wouldn't register the bike because of conflicting model names. They said Darren should have hand written a paper form blue slip if he couldn't find my model listed online. When I returned to Tyrepower and told him this, he became visibly and audibly annoyed, rude, dismissive and petty. Based on my experience, I would not recommend this business.
None of your Business - Charlestown NSW
Owner's Response
We actually totally understand what you are saying. We have reviewed the incident and gone through warning process as this was unacceptable. Hard to say anything other then over the top sorry the incident happened. This is totally outside our values and we have responded accordingly.
Blain
Business Owner. 17.04.2019
Products
Batteries
Car tyres
Light truck tyres
Agricultural tyres
Services
Mechanical repairs
Full logbook servicing
Steering & suspension repairs
Brake & exhaust repairs
Registration inspections
Wheel alignments
Battery maintenance
After hours servicing
Roadworthy checks
Payment Methods
Amex
Cash
EFT
EFTPOS
Mastercard
Visa
Zip Pay
About Tyrepower Gateshead
Life is hard when your car doesn’t work. Our reliable team at Tyrepower Gateshead will fix it fast to get you back on the road.
Your local Gateshead mechanics provide full logbook servicing, brake repairs, wheel alignments, battery maintenance, steering and suspension repairs, registration inspections and after hours servicing.
Does your steering vibrate or shimmy? At Tyrepower, we will offer you a computer wheel balance, FREE pressure check and adjustments, FREE tyre inspections and FREE brake inspections.
If you need spare tyres, don’t hesitate to call us and see what we have available. We stock a wide selection of brands including but not limited to: Good year, Maxxis, Dunlop, Cooper Tires and Mickey Thompson tyres. We stock tyres for light trucks too.
At Tyrepower Gateshead, we’ll also take care of your auto electrics, call us today to book your car in and our auto electricians will fix it for you at a great price.
Darren (who does blue slips for motorbikes) got very dismissive, rude, argumentative and petty when I questioned his blue slip for my Kawasaki Vulcan Voyager being put down as a Kawasaki Vulcan Classic. I didn't want my bike registered as the wrong kind. Darren said he was unable to find my model in the list he was choosing from, so he just put it as what he thought was closest. These are very different bikes, and when I questioned him about it, he became dismissive, telling me to stop making it hard for myself, and that I should just pay for a green slip, go to the RMS and get plates issued. I went to Service NSW who, surprise surprise, wouldn't register the bike because of conflicting model names. They said Darren should have hand written a paper form blue slip if he couldn't find my model listed online. When I returned to Tyrepower and told him this, he became visibly and audibly annoyed, rude, dismissive and petty. Based on my experience, I would not recommend this business.
Owner's Response
We actually totally understand what you are saying. We have reviewed the incident and gone through warning process as this was unacceptable. Hard to say anything other then over the top sorry the incident happened. This is totally outside our values and we have responded accordingly.
Blain
Business Owner. 17.04.2019
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