For the first time in my life, I find myself renting. I'm dead set wrapped! As a tenant, the few issues I expect happen in life everywhere, have been resolved, fixed or attended to before I could even take a breath. I am so unbelievably impressed. You can't go wrong with LJ Hooker. Yes they make money but by god, they earn it, all with a smile. Finding the ability to remain professional AND caring and friendly, is a rare thing. So, whomever is in charge there, you've assembled a team to be proud of. Thank you for everything you've done :)
Andrew - Townsville
3 years ago
We had a great experience selling through LJ HOOKER. They were very professional and helpful through out the whole deal. Looking at selling or buying? Give them agoâ€”you wont be disappointed.
Asti - Townsville
3 years ago
We are very lucky to have such a great team working with us and our investments. The staff and all the girls are so helpful they are all so bubbly. I have never had a problem with them over the years and doubt i ever will thanks
Lyn - Townsville
4 years ago
The biggest decision of my life was made so much easier with the help of Mr Hooker thanks so much for making this so good and very smooth, i am very happy with the purchase my very first and can't thank you enough for the support thanks again, now lets see the prices rise lol.
KC' - Townsville
20 days ago
They like to make entry notices, then never show up and when you call to ask where they are they are unapologetic and professional.
They also like show up unannounced with prospective tenants, open your door, act all surprised that your home (were probably hoping you weren't) and say 'oh we didn't email you?'.
Slow with any maintenance issues (went without air con in North Queensland in the summer for two months).
Overall unprofessional and lack basic customer servic skills, look elsewhere for your real estate needs, would never reccomend.
Andrew - Townsville QLD
8 months ago
If I could give them no stars I would. Actually the worst real estate I have ever been in. Takes a million calls to follow up anything and are extremely professional and you have to go through 3 different people to get what you want. Most of them hardly understand a single think you're saying and so so rude. I left a lease with this real estate over 3 months ago and asked 3 different people to be taken off the lease and contact list but I still get calls and messages about inspections and property problems. Absolutely do not recommend.
Maddy - Townsville, QLD
a year ago
Horrible. They are horrible people. Very hard to deal with. They don't listen. They talk over the top of you. They lie then their excuse for everything is staffing problems and staff leave all the time and make make everything difficult. They are a horrible real estate. Stay away if you can. Read all the reviews everywhere on them.
Michael - Townsville
a year ago
Been using Townville city real estate for 3 years, when it came to finding a new tennant we had to constantly chase them for information, wouldn't return calls, make decisions on our behalf without discussing first, absolutely usless customer service... would never recommend..
We are Interstate investors that live in Victoria