About Total Business Partners
At Total Business Partners we are committed to providing high quality, and timely accounting and taxation services to our diverse clients. As a business, we are passionate about the benefits of Cloud Accounting solutions and are experts in Xero. All accountants on our team are Xero certified and offer training sessions to help you and your business. You will be looked after by a highly qualified, experienced and motivated team. We provide professional advice in taxation and accounting for Individuals and Businesses so call and speak with one of our qualified accounting specialists at Total Business Partners today!
Products
Xero accounting software
Services
Individual tax returns
Trust tax returns
Company tax returns
Partnership tax returns
Taxation advice
Business services
BAS
ASIC
Self managed super funds
Business advice
Bookkeeping
Goods & services tax
Capital gains tax
Tax Planning
Accounting
Taxation
Accounting
Business Consultants
Tax Planner
BAS / IAS
Reviews
4.7 rating
29 reviews
Filter by rating
23
5
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1
CM
Campbell Marshall
6 months ago
For the last 5 yrs Total Business Partners have have been doing our mother's / mother in-law's tax and financial affairs - we have delt with Erin Johnson - Erin has been very professional - as our mother / mother in-law past away in Dec '22 and her record filing and keeping was such that we did not have all the answers Erin wanted - Erin did a great job in sorting out the financial mess - at times hair pulling stuff - we are grateful that Erin sorted it all out - well done Erin - would recommend Total Business Partners to anybody requiring their services
Thank you Campbell for taking the time to share your experience with Total Business Partners. We are deeply sorry for your loss and understand that managing affairs during such a difficult time can be challenging. It's heartening to hear that Erin provided the professionalism and support needed to navigate through the complexities. We take pride in our team's dedication to service and are glad Erin exemplified this by efficiently handling the situation. Your recommendation is greatly appreciated, and we look forward to continuing to serve you and anyone you refer to us with the highest standard of excellence. Warm regards, The Team at Total Business Partners
Responded 5 months ago
KS
Karl and Garrin - Home of IoT - GPS Tracking Solutions
9 months ago
Thanks for all the support throughout 2023. Our switch to Total Business Partners has been positive in identifying opportunities to maximise profits and minimise tax, which was not the case with our previous accountants. The pre-planning EOY tax meeting was also particularly useful.
Hi Karl and Garrin, Thank you so much for your kind review. We really appreciate it.
Responded 9 months ago
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James Fleay
10 months ago
Your proactive approach in keeping me informed about the progress of my tax return and promptly addressing any queries was truly appreciated. Your professionalism and efficiency made the entire tax filing process seamless and stress-free. I was particularly impressed by your attention to detail, ensuring that all necessary documentation was accurately completed and submitted in a timely manner. Your commitment to accuracy and compliance instilled a sense of trust and confidence in your abilities. Beyond your technical expertise, your approachable and friendly demeanor made working with you an absolute pleasure. Despite your busy schedule, you always made me feel like a valued client, and I felt comfortable reaching out to you with any concerns or questions I had. Your patience and willingness to go the extra mile to provide exceptional customer service truly made a lasting impression. Erin, your expertise, professionalism have surpassed my expectations
Hi James, Thank you so much for your review! We really appreciate it.
Responded 9 months ago
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Liam
11 months ago
Friendly, responsive and putting the client first with a minimum of fuss - thanks to Erin and the team at TBP who have efficiently looked after my matters since taking over the previous business and building on it.
Hi Liam, Thank you so much for your review! We really appreciate it.
Responded 11 months ago
AY
Aaron Young
1 year ago
I wanted to congratulate you on the support that we have been getting from both Lisa & Daren. Since we have been assigned Lisa we have been really impressed with her willingness to learn our business model and explain things very clearly. Furthermore we have found Daren to be very responsive (even when I am slow to respond). We are very happy Total Accounting customers at the moment. So THANK YOU
AY
Aaron Young
1 year ago
Jason, I wanted to congratulate you on the support that we have been getting from both Lisa & Daren. Since we have been assigned Lisa we have been really impressed with her willingness to learn our business model and explain things very clearly. Furthermore we have found Daren to be very responsive (even when I am slow to respond). We are very happy Total Accounting customers at the moment. So THANK YOU
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Paul Hough
1 year ago
I have been getting my tax return completed by Erin since we moved to the coast and we would not go anywhere else. Erin is confident and competent and makes the process a pleasant, comfortable and easy experience. I would recommend Erin to anyone who wants an uncomplicated, friendly and professional service. Thank you Erin.
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norman absolom
1 year ago
Thank you very much again Erin for taking care of our tax affairs as always yourself and your team have done an excellent and professional job at our tax requirements thank you again and looking forward to next years tax, take care Norm and Cathy
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Reece Ellis
1 year ago
Great team to work with. Alena helped us sort out all our accounting issues professionally and has always provided good guidance and support when needed. Highly recommended.
Hi Reece, Thank you so much for the review! We really appreciate it.
Responded 1 year ago
DD
Daniella Driscoll
2 years ago
This is my second year working with Erin from Total Accounting Partners to complete my individual tax return. Like many, I commenced working from home and was in the dark about which expenses I could claim. Erin had the right questions to ask that helped to reveal what was relevant. Without Erin’s investigation into my new circumstances, I would never have been able to achieve the refund amounts I have. I appreciate her friendly nature and willingness to explain financial and taxation concepts with which I am unfamiliar. It’s almost a shame tax time is only once a year 😉
Hi Daniella, Thank you so much for your kind review. We really appreciate it. Have a great day!
Responded 2 years ago
CL
CDS Australasia Pty Ltd
2 years ago
Great Company - always willing to assist promptly. Best accounting firm we ever had. Engage with confidence.
Thank you so much for the review! We really appreciate it.
Responded 2 years ago
SF
Scott Andrew Frost
2 years ago
Incredible team always willing to help and guide you.
Hi Scott, Thank you for your review, we really appreciate it! Have a great day :) From the Team at TAP
Responded 2 years ago
JH
jenny Heathwood
2 years ago
Erin Johnson from Total Accounting Partners Birtinya office is a wonderful example of quiet efficiency and calm professionalism. Thankyou for making tax returns so effortless. I appreciate your pleasant approach. I recommend you and the Total Accounting Partners without hesitation from Ruby at Reception to the preparation of tax return it was exceptional service. Jenny
Hi Jenny, Thank you so much for those lovely words. We really appreciate your review. Have a great day! From the TAP team :)
Responded 2 years ago
MM
Marie M
2 years ago
I have been seeing Erin for a few years now as she is absolutely fantastic. Erin is totally switched on and makes the whole tax return process an absolute breeze.
Hi Marie, Thank you so much for your kind review. Have a great day! From the TAP team :)
Responded 2 years ago
RT
Richard Teed
3 years ago
Jason , Annice and the team from Total Accounting Partners have been looking after our business and personal taxation for several years. They have been an invaluable part of our taxation and business planning over this time. Their friendly approachable style is backed up by their comprehensive knowledge of taxation and superannuation changes which have assisted us planning for our retirement transition. We highly recommend the team. Rick and Kerry Teed
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Sonia Cozens
3 years ago
We've been using Total Accounting Partners for several years now and Gay and Jason have just been fantastic! Both highly professional and knowledgeable, we feel confident that our best interests are always looked after with TAP. Gay Goldsworthy in particular goes far beyond the call of duty, is personable, approachable and always seeking the best outcome for our business - we are very grateful to have met Gay! COAST FIRE SAFETY PTY LTD
JK
Janice K
4 years ago
I am a small company with 2 businesses in the hospitality industry with around 45 staff and Total Accounting are just absolutely amazing. Very knowledgeable as well being cheerful and polite and super trustworthy. These guys are so much more than an accounting firm. They are financial advisers, planners and they care about you as well as your business. Best Decision you'll make.
Thanks for the review Janice! Have an awesome day :) From the Total Accounting Team.
Responded 4 years ago
MN
Marc N
4 years ago
We migrated to Jason from TAP after they bought our previous accountant practice. Once our accountant had left the practice the service was never the same. Our new accountant has just worked out that TAP has not claimed our gst correctly over the 18/19 financial year and we are due for $40k in gst refunds from the ATO. This is interest we are missing out and extra money we have had to find over the previous 12 months. They don't have people skills and you would never hear from them. They would also never return phone calls.
Hi Marc, We are sorry to hear about your experience with Total Accounting Partners. At Total Accounting Partners we pride ourselves on accuracy and ethical behavior. We have previously attempted to reach out and discuss your issues with no success and if you ever wish to avail yourself of this option, please do not hesitate to contact our office. Thank you and best of luck in the future.
Responded 4 years ago
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Tasman
5 years ago
I was first recommended to TAP and they have always given me excellent service/advice and been very friendly & accommodating in the process.
LG
Lee-Roy Groth
6 years ago
Thank you for processing my tax return in your usual helpful, friendly way.
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