Total Build & Pest

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Trading for 13 years

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About Total Build & Pest

RECEIVE TOTAL SERVICE, COMMITMENT AND EXPERIENCE WITH TOTAL BUILD AND PEST GLADSTONE Book Online now at www.totalbuildandpest.com.au The Total package! We are a licensed member of HIA, a QBCC licensed builder and inspector, with over 30 year’s building experience focusing on the structure of houses. We invite and welcome clients to their inspection if they wish to attend and ask questions. We are also available via phone to go over your report if not able to attend. Same-Day Report Total Build and Pest Gladstone provides a detailed, yet easy to follow report the same day as your inspection, guaranteed! - Evidence of termite activity or damage - Observable structural defects on the building - Observable structural damage - Evidence of defects or damage that may potentially cause future issues Prompt Service Total Build and Pest Gladstone do all the legwork for you when it comes to your building and pest inspections. Once we take your booking, there’s nothing you need to do. We will contact your real estate agent and co-ordinate collecting the keys and advise any tenants of when we will be inspecting a property by “entry notice”.

Services

Building & Pest Inspection
Pool Certificate
Electrical Inspection
Plumbing & Gas Inspection

Reviews

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Brenda Mahoney

9 months ago

I don't recommend TBP to anyone. They did a pre inspection and did not advise of plastic repairs on roof, even though they weren't compliant to building standards. No photos taken of roof repairs at all or reported. I wouldn't trust him to find anything, a blind man would have tripped over the roof repairs. According to him, "The plastic patches (polycarbonate roof sheeting) which is used in everyday residential construction, are repairs that someone has undertaken to the roof. Roof repairs are not a defect unless they are leaking or defective at the time of the inspection". There were serious issues with the patches, or we wouldn't be up for more than $3000 in repairs after being in the house for just 9 weeks. Two builders told us, it should have been in his report, and their condition stated. This is the report by another builder, who inspected the roof. "Roof - roof is an old curved Zincalume roof. 2 patches are present with plastic corrugated panels over old roof penetrations.

Hi Brenda. Thankyou for your review. It is unfortunate you were originally very happy with our service 4 months ago and did provide us a 5 star review, but now unhappy and have updated it to a 1 star. We have and will continue to strive to provide the best service possible to our clients. We understand your concerns and feel for your situation after the significant storm cell that caused damage in March. We only report on defects that are relevant to Pre-Purchase Building and Pest Inspections (Australian Standard AS 4349.1- 2007 Inspection of Buildings Part 1: Pre-Purchase Inspections - Residential buildings). The complaint you have does fall outside the scope of this standard. Our service agreements are for the purpose to explain and provide our clients with a clear understanding of what our obligations are to you as per the Australian Standard. The inspection reports do provide recommendations for the relevant trade to do further investigations for defects, as was provided in this case. We have provided an explanation in an email to you, however if you need further clarification or advice, we are more than happy to help.

Responded 9 months ago