What a Joke of a Courier company. Thought I would shop online for the convenience only for the company to use TOLL for their postage. Of course they deliver when most people are at work, then you call and be place on hold for far to long then drive to their depot 45 minutes from home to pick up the parcel. As if life isn't busy enough, not happy, don't use them if it can be avoided. J
Jake - Noosa
If you use Toll I'm not using you
2 years ago
I shop online a lot, and most of the time it's great, except when the seller uses Toll. They try to deliver when I'm not home, won't leave the package at the door even when I tell them to, then take it to a depot an hours round trip away which I can't get to during business hours. When this happens I always tell the online shop I'm not coming back and why. I tried to give you no stars but you insist on getting one, awesome!
Rob - Buderim
Failure of delivery
2 years ago
Ordered a new Braun shaver from Harvey Norman Noosaville and was sent to Toll Maroochydore and arrived on 19/01/2018 As at 30/01 has not been delivered 40 minutes away. Tried phone call to Toll today 30/01 and held call for 20 minutes and not answered. Atrocious service and Braun should discontinue using them - will report.
Justin OÃƒÂ¢Ã‚â‚¬Ã‚â„¢Keeffe - Noosa Heads 4567
2 years ago
Bad customer service, losing items, my 55" TV that was supposed to come to Sunshine Coast ended up in Perth, and they gave me the run around for a week or so before they found it. Next thing my package from Rivers was returned to the depot (because I was not home to sign) I rang Rivers got permission to leave my parcel without signature waited a week still nothing rang Rivers, authority was given, rang Toll said no authority was given, went and picked up the parcel, and guess what, on the label was written authority to leave without signature. Very poor service, I will never use them.
FIONA KULL - LANDSBOROUGH
4 years ago
If you are planning on making Toll your courier for an online store or business, just DON'T... They will destroy your reputation.
If you purchase goods online, choose an alternative courier other than Toll, unless of course that is you wanted your item broken. If there is no other alternative, i suggest you save yourself the time and trouble and forget about placing your order.