Paid or a delivery that they now say they don't deliver to my area, where I have been receiving deliveries for at least the last 6 months every 2 or 3 weeks. At time of booking where delivery address is provided, they don't mention they don't deliver, but it's in the fine print that they reserve the right to change, without notice their delivery areas. I will never ever use them again, I would rather pay more and know I will get my delivery and will be notifying my suppliers to do the same. It has been the worst experience of my life, they hold my delivery to ransom, pick it up or it goes back to where it came from, which as it was dropped to their depot there, means it will sit on their shelf and I have wasted my money. Not happy Jan. Oh and they are not beyond lying to protect themself.

I received a text to advise they do not deliver to my area. Message left to phone the local Rockhampton Depot. After pressing buttons I get to speak to a lady in the Philippines. She proceeds to tell me that without the con note she cannot help me. I have quite a few outstanding parcel orders so how am I supposed to give her the Con note number. I have previously been able to phone the local Branch directly and advise to deliver the parcel to the Caves General Store. How hard can it be.

Received a text saying we don't deliver to your area and to collect from Gracemere (nearly an hour away)! Umm I paid for delivery in my order and you don't deliver to my address but happy to take courier fees? Was told they would deliver to Farnborough store when phoned them, the rude lady on the phone insisted on not delivering to my address although they have to drive past my place to get to Farnborough store. Mind you I have had Toll deliver to my place 4 times I the past week? Very poor business skills.

I rang and enquired about parcel, question was answered and would recommend this company.