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The Plumbing & Electrical Doctor

Hot water system specialists

Open 24hrs
02 4040 91
0km Away
Lake Macquarie NSW 2290
3.9
Price range: $$

Contact details

Phone
02 4040 91
Local Plumbing Network
02 4040 91
Info

The Plumbing & Electrical Doctor Reviews (54)

3 months ago
had a several repairs done to the hot water system and a new meter tap put on by plumber, BRAD. he was very nice and polite.
Emilia B - east maitland
3 months ago
had a several repairs done to the hot water system and a new meter tap put on by plumber, BRAD. he was very nice and polite.
Emilia B - east maitland

Boom

4 months ago
Have had a number of jobs done by the company and have always found them professional and willing to give pros and cons on work to be done. Have followed their advice and have no complaints. Appreciate their reliability and contact before arriving to commence work
Roberta Ruffolo - Gateshead NSW

Boom

4 months ago
Have had a number of jobs done by the company and have always found them professional and willing to give pros and cons on work to be done. Have followed their advice and have no complaints. Appreciate their reliability and contact before arriving to commence work
Roberta Ruffolo - Gateshead NSW

That was nice

6 months ago
plumber was on time and very nice, he cleared my toilet and didn't mind my dog. what a nice guy he was. Cheers
Debbie Charlton - Gateshead NSW

That was nice

6 months ago
plumber was on time and very nice, he cleared my toilet and didn't mind my dog. what a nice guy he was. Cheers
Debbie Charlton - Gateshead NSW

Peter

6 months ago
Arrived at the appointed time, uniformed, polite, informative and professional. I will be using them again.
Peter Radcliffe - Gateshead NSW

Peter

6 months ago
Arrived at the appointed time, uniformed, polite, informative and professional. I will be using them again.
Peter Radcliffe - Gateshead NSW

there you go

6 months ago
Tech attended my house last evening to replace batteries for the hot water service - he has credit to the company he works for - very polite and helpful and finished the job on time. I'm truly impressed. excellent service from Ben - Julia
Julia Richardson - Gateshead NSW

there you go

6 months ago
Tech attended my house last evening to replace batteries for the hot water service - he has credit to the company he works for - very polite and helpful and finished the job on time. I'm truly impressed. excellent service from Ben - Julia
Julia Richardson - Gateshead NSW

nicely done

6 months ago
ad problems with leaking cisterns and taps. Geoff arrived on time to explain what needed to be done and gave quote. Within 2 hours of accepting quote, Vance came to replace cisterns and fix taps. Both provided friendly and efficient service. I'm very happy with the work done.
Emily Rivers - Gateshead NSW

nicely done

6 months ago
ad problems with leaking cisterns and taps. Geoff arrived on time to explain what needed to be done and gave quote. Within 2 hours of accepting quote, Vance came to replace cisterns and fix taps. Both provided friendly and efficient service. I'm very happy with the work done.
Emily Rivers - Gateshead NSW

satisfied heree

6 months ago
John phoned to let us know when he would arrive so no sitting around all day waiting. He was very professional and knew exactly what was required to fix our toilet cistern. He also checked our hot water service, meter box and the water pressure which he adjusted to the correct pressure. Friendly and informative. Would certainly recommend to family and friends. Well done John!!!
Anne Gregory - Gateshead NSW

satisfied heree

6 months ago
John phoned to let us know when he would arrive so no sitting around all day waiting. He was very professional and knew exactly what was required to fix our toilet cistern. He also checked our hot water service, meter box and the water pressure which he adjusted to the correct pressure. Friendly and informative. Would certainly recommend to family and friends. Well done John!!!
Anne Gregory - Gateshead NSW

good stuff

6 months ago
Wayne, James & Sean worked in our home last week. They phoned to let us know when they were arriving, were prompt, courteous, friendly, professional, uniformed. We will certainly use the Plumbing & Electrical Doctor again.
Alex Whittaker - Gateshead NSW

good stuff

6 months ago
Wayne, James & Sean worked in our home last week. They phoned to let us know when they were arriving, were prompt, courteous, friendly, professional, uniformed. We will certainly use the Plumbing & Electrical Doctor again.
Alex Whittaker - Gateshead NSW

great day!

6 months ago
Compliment to Brad, wonderful service provided. Love the saying - "how can i make your day better" - following on to make someone elses day better. Great, thorough process. Ensured everything was understood. Above and beyond looking at a tap and advising what can be done. Good quality service
Graeme Boyde - Gateshead NSW

great day!

6 months ago
Compliment to Brad, wonderful service provided. Love the saying - "how can i make your day better" - following on to make someone elses day better. Great, thorough process. Ensured everything was understood. Above and beyond looking at a tap and advising what can be done. Good quality service
Graeme Boyde - Gateshead NSW

Hello there

6 months ago
Both times we have used this business they have been prompt and professional Dylan was very polite and explained everything that was going on so we could understand we were extremely happy
Robyn Bates - Gateshead NSW

Hello there

6 months ago
Both times we have used this business they have been prompt and professional Dylan was very polite and explained everything that was going on so we could understand we were extremely happy
Robyn Bates - Gateshead NSW

Recommend

8 months ago
I have always received satisfactory service
Barry Keen - Gateshead NSW

Recommend

8 months ago
I have always received satisfactory service
Barry Keen - Gateshead NSW

Excellent

8 months ago
Luke was friendly, cheerful and got the jobs done efficiently. I am very happy for the work done, thank you
Nita Simokaitis - Lambton NSW

Excellent

8 months ago
Luke was friendly, cheerful and got the jobs done efficiently. I am very happy for the work done, thank you
Nita Simokaitis - Lambton NSW
8 months ago
Frank - Newcastle NSW
8 months ago
Frank - Newcastle NSW
8 months ago
Steve - Maitland NSW
8 months ago
Steve - Maitland NSW

Friendly and helpful

8 months ago
Your plumber was very friendly and helpful. He did a great job. Your business is really well organised and the service was prompt.
Winsome Rose - Newcastle NSW

Friendly and helpful

8 months ago
Your plumber was very friendly and helpful. He did a great job. Your business is really well organised and the service was prompt.
Winsome Rose - Newcastle NSW
a year ago
I accidentally ran over my water meter and their plumber Zac arrived in 30 minutes and fixed it immediately. I can not thank them more. Excellent service.
Geuseppe Manuroto - Hamilton NSW
a year ago
I accidentally ran over my water meter and their plumber Zac arrived in 30 minutes and fixed it immediately. I can not thank them more. Excellent service.
Geuseppe Manuroto - Hamilton NSW

Great!

a year ago
I had a garden tap that's been leaking for ages. The plumber Sean or Shaun I'm not sure what his name was, fixed it in 30 minutes. He's very friendly and polite. Thanks buddy.
James Morris - Newcastle NSW

Great!

a year ago
I had a garden tap that's been leaking for ages. The plumber Sean or Shaun I'm not sure what his name was, fixed it in 30 minutes. He's very friendly and polite. Thanks buddy.
James Morris - Newcastle NSW
a year ago
Dylan went to my house and fixed my hot water issue. He was very polite and very professional. He did a great job. Definitely gonna recommend them. Cheers
Sean - Windale NSW
a year ago
Dylan went to my house and fixed my hot water issue. He was very polite and very professional. He did a great job. Definitely gonna recommend them. Cheers
Sean - Windale NSW

Good Job!

a year ago
Your plumber Sean did a great job at my property in Maitland. Now I can take my hot shower again.
Scott Wiggins - Maitland NSW

Good Job!

a year ago
Your plumber Sean did a great job at my property in Maitland. Now I can take my hot shower again.
Scott Wiggins - Maitland NSW

theplumbingdoctor

4 years ago
Great overall service. Efficient arrival and technician worked very cleanly. No mess to worry about afterwards. Outlined what the problem was in simple terms and then presented the options, including prices. No pressure to commit. Would recommend to anyone seeking a plumber.
julie - Newcastle

theplumbingdoctor

4 years ago
Great overall service. Efficient arrival and technician worked very cleanly. No mess to worry about afterwards. Outlined what the problem was in simple terms and then presented the options, including prices. No pressure to commit. Would recommend to anyone seeking a plumber.
julie - Newcastle

I'll never deal with them again

2 months ago
We had a blocked sewer pipe so my wife called the Plumbing Doctor to get it fixed. The plumber spent couple hours trying to unblock it, charged $749 for his time, told my wife he'll have to come back again to fix it, it will cost at $6,500 to fix it, asked for $1,000 deposit, and convinced her to join their club, pay $199. I was very shocked he charged $749 without fixing the blocked pipe and couldn't even give us a definite quote so I contacted couple other plumbers. The lowest quote we got from other plumbers was fixed $4,500 to completely fix the problem so we booked the other plumber. I called and cancelled Plumbing Doctor and was offered a fixed $4,500 quote to match cheaper quote. I refused their offer because I didn't want to deal with them anymore so I asked for our deposit back and was told the deposit will come within 3 days. However it took over a month of calling them every few days to get our deposit back. Extremely disappointing with their workmanship and service.
John Fejsa - Caves Beach NSW

I'll never deal with them again

2 months ago
We had a blocked sewer pipe so my wife called the Plumbing Doctor to get it fixed. The plumber spent couple hours trying to unblock it, charged $749 for his time, told my wife he'll have to come back again to fix it, it will cost at $6,500 to fix it, asked for $1,000 deposit, and convinced her to join their club, pay $199. I was very shocked he charged $749 without fixing the blocked pipe and couldn't even give us a definite quote so I contacted couple other plumbers. The lowest quote we got from other plumbers was fixed $4,500 to completely fix the problem so we booked the other plumber. I called and cancelled Plumbing Doctor and was offered a fixed $4,500 quote to match cheaper quote. I refused their offer because I didn't want to deal with them anymore so I asked for our deposit back and was told the deposit will come within 3 days. However it took over a month of calling them every few days to get our deposit back. Extremely disappointing with their workmanship and service.
John Fejsa - Caves Beach NSW

Upsell only

7 months ago
$270 later and the plumbing doctor could not diagnose my water heater problem. Only interested in selling me a $2000 to $4000 water heater. Never again, would never recommend.
Davidf - Newcastle

Upsell only

7 months ago
$270 later and the plumbing doctor could not diagnose my water heater problem. Only interested in selling me a $2000 to $4000 water heater. Never again, would never recommend.
Davidf - Newcastle

overpriced

8 months ago
They completely took advantage of my wifes lack of knowledge on how long their task would take, $450 for 40 mins work. Never will I use this company again
Graham - Newcastle NSW

overpriced

8 months ago
They completely took advantage of my wifes lack of knowledge on how long their task would take, $450 for 40 mins work. Never will I use this company again
Graham - Newcastle NSW

Overpriced

4 years ago
They signed up my pensioner Parents offering heavily discounted rates. Did not provide a written quote and the work they charged $850.00 for I had quoted by at least 2 other plumbers for under $600.00. totally overpriced considering this was supposed to be a heavily discounted rate. Advise you look elsewhere and save money.
David Mulford - Chain Valley Bay

Overpriced

4 years ago
They signed up my pensioner Parents offering heavily discounted rates. Did not provide a written quote and the work they charged $850.00 for I had quoted by at least 2 other plumbers for under $600.00. totally overpriced considering this was supposed to be a heavily discounted rate. Advise you look elsewhere and save money.
David Mulford - Chain Valley Bay

change of light fittings

4 years ago
I asked them to replace two simple light fittings, both of which I had already purchased. He also hard wired a smoke alarm, and spent most of the time trying to upsell other things to my wife, total cost almost $900.00. DO NOT USE THESE PEOPLE, they are ridiculously overpriced!
Merv - Belmont

change of light fittings

4 years ago
I asked them to replace two simple light fittings, both of which I had already purchased. He also hard wired a smoke alarm, and spent most of the time trying to upsell other things to my wife, total cost almost $900.00. DO NOT USE THESE PEOPLE, they are ridiculously overpriced!
Merv - Belmont

review on Plumbing & Electrical Doctor

4 years ago
Hi Plumbing & Electrical Doctor, I have taken your service to fix my hot water tank. The guy gave me a number of options also different prices for member or non-member. After looking through the options, I have decided to replace my hot water tank. My decision was based on the different options of fixing it versus replacing it. After the completion of the job, I just realise that all options are actually overprice. I ended up replacing my hot water tank and paid over $2000 which I found out it is over price by about $1000 . After the old one has been removed and the new one put in, I found out the new tank does not have the same brand as my original one. When I asked, the guy said it is because my original one is more expensive so it is replaced with a cheaper brand. There are many issues with the service. Firstly, all options given are overly priced. I am sure I can get a lot cheaper service somewhere else I have read reviews from people and companies who replace and install. Secondly, my original tank was replaced with cheaper tank. Thirdly, I had to clean water everywhere many times because the guy kept disappearing from the job. I counted I think he disappeared from the job about more than 6 times and didn't come back for a very long time (in general about 15 to 20 mins). He said it will take 2 to 3 hours but it ended up taking about 4 and half hours. Sad to say but I don't think I will recommend your service to anyone. Until now, I still regret of replacing my hot water tank. I have checked and found out that nobody charged over $2000 for basic hot water tank. Now, I have replaced my original tank with cheaper tank. My original one is still in a good condition (no rust because it is indoor and has kept in well condition) and to fix it probably only cost about one tenth of replacing it. But the price given to fix it also overprice which comes to over $1000 if I want to fix it. I really regret to go ahead with the service. It is mostly unnecessary cost and the most expensive cost that I have ever paid. I have several properties but I never pay this kind of price anywhere to fix any maintenance issue. I thought it is an urgent work that needs to be done and I don't have time or many options. But I just realised all options given are overprice. Now, sometimes the hot water doesn't come out of the tap straight away and sometimes only air comes out with sudden water.
Hidden - Canberra

review on Plumbing & Electrical Doctor

4 years ago
Hi Plumbing & Electrical Doctor, I have taken your service to fix my hot water tank. The guy gave me a number of options also different prices for member or non-member. After looking through the options, I have decided to replace my hot water tank. My decision was based on the different options of fixing it versus replacing it. After the completion of the job, I just realise that all options are actually overprice. I ended up replacing my hot water tank and paid over $2000 which I found out it is over price by about $1000 . After the old one has been removed and the new one put in, I found out the new tank does not have the same brand as my original one. When I asked, the guy said it is because my original one is more expensive so it is replaced with a cheaper brand. There are many issues with the service. Firstly, all options given are overly priced. I am sure I can get a lot cheaper service somewhere else I have read reviews from people and companies who replace and install. Secondly, my original tank was replaced with cheaper tank. Thirdly, I had to clean water everywhere many times because the guy kept disappearing from the job. I counted I think he disappeared from the job about more than 6 times and didn't come back for a very long time (in general about 15 to 20 mins). He said it will take 2 to 3 hours but it ended up taking about 4 and half hours. Sad to say but I don't think I will recommend your service to anyone. Until now, I still regret of replacing my hot water tank. I have checked and found out that nobody charged over $2000 for basic hot water tank. Now, I have replaced my original tank with cheaper tank. My original one is still in a good condition (no rust because it is indoor and has kept in well condition) and to fix it probably only cost about one tenth of replacing it. But the price given to fix it also overprice which comes to over $1000 if I want to fix it. I really regret to go ahead with the service. It is mostly unnecessary cost and the most expensive cost that I have ever paid. I have several properties but I never pay this kind of price anywhere to fix any maintenance issue. I thought it is an urgent work that needs to be done and I don't have time or many options. But I just realised all options given are overprice. Now, sometimes the hot water doesn't come out of the tap straight away and sometimes only air comes out with sudden water.
Hidden - Canberra

The Plumbing and Electrical Doctor

5 years ago
Don't use! Way overpriced by $600-$800 compared to 3 other quotes and they will try and sign you up to their "discount program", add another couple hundred dollars!!
Susan - Maitland

The Plumbing and Electrical Doctor

5 years ago
Don't use! Way overpriced by $600-$800 compared to 3 other quotes and they will try and sign you up to their "discount program", add another couple hundred dollars!!
Susan - Maitland

Products

  • Rheem
  • Rinnai
  • Thermann
  • Dux
  • Caroma
  • Reece
  • Stiebel Eltron
  • Quantum
  • Bosch
  • Vulcan
  • Heat pumps
  • Water heaters

Services

  • Plumbing
  • Electrical work
  • Hot water system installation & repair
  • Pool & spa maintenance
  • Blocked drain specialist
  • Gasfitting
  • Roofing repairs
  • Bathroom renovations
  • 24-hour emergency plumbing
  • Repairs & replacements for taps, pipes, showers & toilets

Videos

Specialties

  • Plumbing & electrical work
  • Hot water system installation & repair
  • Pool & spa maintenance
  • Blocked drain specialist
  • Gasfitting
  • Roofing repairs
  • Drainage
  • Bathroom renovations
  • 24-hour emergency plumbing

Licences

NSW Licence 153563C
ACT Licence 2014334
Certified pool & spa maintenance

Payment Methods

Cash
Cheque
EFT
EFTPOS
Mastercard
Visa

About The Plumbing & Electrical Doctor

In need of an emergency plumber? The team at The Plumbing & Electrical Doctor in Newcastle is on call 24 hours a day and will come to your aid in the greater Newcastle and Lake Macquarie areas.

In addition to plumbing emergencies we provide general plumbing services such as repairing leaking taps and pipes, sewer pipe cleaning and repair, and hot water system installations and repairs.

As our name suggests, we also perform electrical work. Our trade qualified electricians can handle anything from data cabling and television or internet point installation to power box maintenance and house rewires.

At The Plumbing & Electrical Doctor, we are committed to providing the best possible service and affordable prices. We deliver top-notch plumbing and electrical services 7 days a week and we do not charge weekend penalty rates!

For a fast, efficient and friendly service call The Plumbing & Electrical Doctor today. We service Newcastle, Lake Macquarie, Belmont, Charlestown, Wallsend and Warners Bay.

Media

Newest review for The Plumbing & Electrical Doctor

John Fejsa - Caves Beach NSW
2 months ago

I'll never deal with them again

We had a blocked sewer pipe so my wife called the Plumbing Doctor to get it fixed. The plumber spent couple hours trying to unblock it, charged $749 for his time, told my wife he'll have to come back again to fix it, it will cost at $6,500 to fix it, asked for $1,000 deposit, and convinced her to join their club, pay $199. I was very shocked he charged $749 without fixing the blocked pipe and couldn't even give us a definite quote so I contacted couple other plumbers. The lowest quote we got from other plumbers was fixed $4,500 to completely fix the problem so we booked the other plumber. I called and cancelled Plumbing Doctor and was offered a fixed $4,500 quote to match cheaper quote. I refused their offer because I didn't want to deal with them anymore so I asked for our deposit back and was told the deposit will come within 3 days. However it took over a month of calling them every few days to get our deposit back. Extremely disappointing with their workmanship and service.

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