The Plumbing & Electrical Doctor in Lake Macquarie

Tech attended my house last evening to replace batteries for the hot water service - he has credit to the company he works for - very polite and helpful and finished the job on time. I'm truly impressed. excellent service from Ben - Julia

ad problems with leaking cisterns and taps. Geoff arrived on time to explain what needed to be done and gave quote. Within 2 hours of accepting quote, Vance came to replace cisterns and fix taps. Both provided friendly and efficient service. I'm very happy with the work done.

John phoned to let us know when he would arrive so no sitting around all day waiting. He was very professional and knew exactly what was required to fix our toilet cistern. He also checked our hot water service, meter box and the water pressure which he adjusted to the correct pressure. Friendly and informative. Would certainly recommend to family and friends. Well done John!!!

Wayne, James & Sean worked in our home last week. They phoned to let us know when they were arriving, were prompt, courteous, friendly, professional, uniformed. We will certainly use the Plumbing & Electrical Doctor again.

Compliment to Brad, wonderful service provided. Love the saying - "how can i make your day better" - following on to make someone elses day better. Great, thorough process. Ensured everything was understood. Above and beyond looking at a tap and advising what can be done. Good quality service

Both times we have used this business they have been prompt and professional Dylan was very polite and explained everything that was going on so we could understand we were extremely happy

I have always received satisfactory service

Luke was friendly, cheerful and got the jobs done efficiently. I am very happy for the work done, thank you

Your plumber was very friendly and helpful. He did a great job. Your business is really well organised and the service was prompt.

I accidentally ran over my water meter and their plumber Zac arrived in 30 minutes and fixed it immediately. I can not thank them more. Excellent service.

I had a garden tap that's been leaking for ages. The plumber Sean or Shaun I'm not sure what his name was, fixed it in 30 minutes. He's very friendly and polite. Thanks buddy.

Dylan went to my house and fixed my hot water issue. He was very polite and very professional. He did a great job. Definitely gonna recommend them. Cheers

Your plumber Sean did a great job at my property in Maitland. Now I can take my hot shower again.

Great overall service. Efficient arrival and technician worked very cleanly. No mess to worry about afterwards. Outlined what the problem was in simple terms and then presented the options, including prices. No pressure to commit. Would recommend to anyone seeking a plumber.

We had a blocked sewer pipe so my wife called the Plumbing Doctor to get it fixed. The plumber spent couple hours trying to unblock it, charged $749 for his time, told my wife he'll have to come back again to fix it, it will cost at $6,500 to fix it, asked for $1,000 deposit, and convinced her to join their club, pay $199. I was very shocked he charged $749 without fixing the blocked pipe and couldn't even give us a definite quote so I contacted couple other plumbers. The lowest quote we got from other plumbers was fixed $4,500 to completely fix the problem so we booked the other plumber. I called and cancelled Plumbing Doctor and was offered a fixed $4,500 quote to match cheaper quote. I refused their offer because I didn't want to deal with them anymore so I asked for our deposit back and was told the deposit will come within 3 days. However it took over a month of calling them every few days to get our deposit back. Extremely disappointing with their workmanship and service.

$270 later and the plumbing doctor could not diagnose my water heater problem. Only interested in selling me a $2000 to $4000 water heater. Never again, would never recommend.

They completely took advantage of my wifes lack of knowledge on how long their task would take, $450 for 40 mins work. Never will I use this company again

They signed up my pensioner Parents offering heavily discounted rates. Did not provide a written quote and the work they charged $850.00 for I had quoted by at least 2 other plumbers for under $600.00. totally overpriced considering this was supposed to be a heavily discounted rate. Advise you look elsewhere and save money.

I asked them to replace two simple light fittings, both of which I had already purchased. He also hard wired a smoke alarm, and spent most of the time trying to upsell other things to my wife, total cost almost $900.00. DO NOT USE THESE PEOPLE, they are ridiculously overpriced!

Hi Plumbing & Electrical Doctor, I have taken your service to fix my hot water tank. The guy gave me a number of options also different prices for member or non-member. After looking through the options, I have decided to replace my hot water tank. My decision was based on the different options of fixing it versus replacing it. After the completion of the job, I just realise that all options are actually overprice. I ended up replacing my hot water tank and paid over $2000 which I found out it is over price by about $1000 . After the old one has been removed and the new one put in, I found out the new tank does not have the same brand as my original one. When I asked, the guy said it is because my original one is more expensive so it is replaced with a cheaper brand. There are many issues with the service. Firstly, all options given are overly priced. I am sure I can get a lot cheaper service somewhere else I have read reviews from people and companies who replace and install. Secondly, my original tank was replaced with cheaper tank. Thirdly, I had to clean water everywhere many times because the guy kept disappearing from the job. I counted I think he disappeared from the job about more than 6 times and didn't come back for a very long time (in general about 15 to 20 mins). He said it will take 2 to 3 hours but it ended up taking about 4 and half hours. Sad to say but I don't think I will recommend your service to anyone. Until now, I still regret of replacing my hot water tank. I have checked and found out that nobody charged over $2000 for basic hot water tank. Now, I have replaced my original tank with cheaper tank. My original one is still in a good condition (no rust because it is indoor and has kept in well condition) and to fix it probably only cost about one tenth of replacing it. But the price given to fix it also overprice which comes to over $1000 if I want to fix it. I really regret to go ahead with the service. It is mostly unnecessary cost and the most expensive cost that I have ever paid. I have several properties but I never pay this kind of price anywhere to fix any maintenance issue. I thought it is an urgent work that needs to be done and I don't have time or many options. But I just realised all options given are overprice. Now, sometimes the hot water doesn't come out of the tap straight away and sometimes only air comes out with sudden water.

Don't use! Way overpriced by $600-$800 compared to 3 other quotes and they will try and sign you up to their "discount program", add another couple hundred dollars!!