I had a similar experience. Absolutely devastated with the job and communication from Sharon and the Gleam team. It was paid for as end of lease clean. The windows had spider webs still on them. The kitchen cupboards were not wiped down, they did damage to the bathroom. The walls and carpet had not been touched in the living areas. The sides of the oven had not been done. We had no success trying to reason with the Gleam Team. Very disappointing.
Anon - Lake Macquarie
WARNING: The Gleam Team
5 years ago
If I could give this company no stars I would.
We hired the Gleam Team to do a "For Sale" Clean, and were gifted 30 hours to help my family as we had been going through a tough time.
When I came home after the staff had left (after 6hours) I was beyond disappointed, not only did the majority of the house look the same as we had left it, the cleaners had also damaged our bench top, broken my daughters potty and thrown it on her bedroom floor, used a corrosive product on our security screen and striped the surface of the front door.
I rang Sharon and asked her to come and look at the house and also took a series of photos which I texted through to show her the damage done and also show her that the floors had not being vacuumed let alone mopped, the lights were still full of dust, the kitchen cupboards and fridge had not being wiped down, let alone any of the surfaces in the living areas.
I was unable to get through and left a message. Instead of Sharon returning my call,