I cannot say enough about the way in which my job was done from start to finish was excellent and the job was done in a very professional and quick manner. Paul was excellent to deal with and I can highly recommend the TEAM at the Fence Shop if you are looking for a beautiful looking fence .
after the job was done I received a phone call from them to make sure I was totally happy and satisfied with everything. Thank you THE FENCE SHOP.
Maria Galeano - Gordonvale
5 years ago
These guys were just so easy to work with. I've used them twice in the past 4 years. One was a supply and the other supply and contract work. Both times they were the best quote I got and easy to work with. Thanks !!
Daniel - Edge Hill
We take a lot of pride in servicing our customers needs and requirements and I would like to personally thank you for your return business and comments
Business Owner 02.11.2015
2 years ago
I found that they weren't very helpful when it came to having to fix something up on the fence. I never met anyone on site to discuss before the fence was installed. When I rang to get the gate fixed they wanted me to pay to get it fixed and were not very accommodating at all. When I rang to cancel as I got a friend to fix the gate the guy there basically told me, I saved him the trouble! Also asked to speak to manager about this and never got a return phone call.
Kelly Kreeck - Trinity Beach, QLD 4879
Installation of new Fence
5 years ago
I contacted the Fence Shop to supply and install a new colorbond fence down either side of my house and a chain wire fence across the back of my property. Approximately 83 meters in total. I was told it would be a 3-4 day job. The start date was pushed out by 10 days and the installation took 14 days and left me unable to secure my property for a full 2 weeks.
after completion and email was sent by myself to the company with photos of defects from the construction works and i received no reply. That was until i received an email 2 months later with an invoice attached requesting the outstanding amount of money($1000) to be paid in full.
several emails later i was assured that i was going to be contacted by the owner which never happened.
It took 8 months to get resolved which is a disgrace in any service industry including construction. The company should be ashamed of how it was handled. the only praise i can give them is when the matter was rectified by an employee who had onl