Team Global Express

They don't deserve a star at all and it annoys me I have to select 1. Absolutely TERRIBLE business! After having a bad experience EVERY SINGLE DELIVERY from these guys over the years I have reached the end of my tether. My package has sat in there depot for a week now because they insist on delivery when I am picking my kids up from school and they refuse to redeliver at any other time. But I didn't know they refused to redeliver because they never contacted me. I had to find out from the international hotline after I rescheduled my whole work day so I could watch the front door while working form the dining table. I now have to take time out of my work day to cross the border to pick up my package from their Albury depot tomorrow but ONLY when they have had time to 'prepare' my package and send me an sms with permission to go pick it up. They shouldn't be in business. THEY CANNOT DELIVER and they are a DELIVERY business. Horrendous!

So today we had a delivery from Hello fresh left on our verandah, we also had a booked in pick up for an item, we were out and left instructions for the adult children (because this pick up had con notes and drivers license to be sighted/ We were 30 seconds from home and seen an Indian toll guy leaving our house. He didn’t ring the door bell to collect item, instead took our hello fresh delivery., which was our dinner for tonight, and we made the call to Toll ( overseas telemarketers of course) which obviously didn’t do their job properly to get our delivery back, how incompetent can some people be, I am beyond angry and now without dinner for our family 😡😡😡😡😡😡😡