I have driven toyota brand cars for 35 years but that is about to change, Surf toyota are the most incompetent business organization i have ever dealt with. They do not know how to treat customers and if i treated my clients like they have treated us i would not have a business.
David Andrew Mccolm - Robina, QLD
4 years ago
Terrible after purchase service. Purchased a second hand car from these cowboys and was assured it would be given a thorough service and check before I took it. Few weeks after purchase found that the bonnet struts were rusted out, obviously old damage, and dealer wont even reply to emails requesting coming to some sort of way to sort this situation. Purchased from a "reputable" dealer hoping to avoid surprises like this - turns out they are worse than the wholesalers!
And to be perfectly honest, more pissed that they dont even have the decency to reply to my emails or calls - even if it was to be a neagative reply it would be nice if they had the balls to discuss it.
Avoid at all costs.