Went into make a deposit for a tradesman who banks with them after waiting for 15minutes someone finally came out a said they don't have tellers so I would have to go back to my bank to make the payment, looks like the tradesman will have to wait a bit for his money. I don't know what kind of screwed up system they have but to have no tellers makes no kind of sense to me.

My wife went into the branch this morning and stood at the "Open new account" counter to open a new account - she waited over 30 minutes and nobody came near her even though the sign stated the counter was open. Finally joined the queue and got to a teller who told her she had to make an appointment to open a new account. If this is the service you offer we take our business elsewhere. Goodbye!