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Sunbird Aged Care Navigation

Trading for 2 years

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About Sunbird Aged Care Navigation

Sunbird Consulting Services helps people navigate aged care systems and processes, so they can access the funding and support they are entitled to and live well at home. We help support you to support your ageing loved ones to understand and Bring calm to the chaos of this complex and confusing system. Our expertise focuses on Aged Care navigation, preparing for your first contact with My Aged Care, understanding the difference between a Regional Assessment Service (RAS) and an Aged Care Assessment Team (ACAT) assessment, how to choose a great provider for a Home Care Package (HCP) and care plan reviews. Your independence is our passion!


  • Guidance & Advice

  • In Home Care

  • Access Support at Home for Aging People

  • Manage the Support

  • Arrange Funding & Support if Someone Has a Fall or Ends up in Hospital

  • Independent, Personal & Professional System Navigation Support & Advice

  • 100% Focussed on the Best Outcome for You

  • Arrange Funding

  • Residential Aged Care Navigation & Support

  • Dementia Support

  • Nursing Care


5 rating

2 reviews

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Trev Drain

1 year ago

For eight months, at least, I tried over and over, unsuccessfully I might add, to have my case heard and to arrange for an ACAT assessment. Fortunately for me, I was handed a business card for a company that specialises in Aged Care Navigation. That Company is Sunbird Consulting Services, and is proudly represented by Michelle Hardy, who is one of the companies directors. Michelle was absolutely amazing. After a brief one on one meeting, she gathered all the information she needed to go into bat for me. The next thing to happen was Michelle ringing me to say that I had been placed on the high priority list and that she had arranged for my ACAT assessment to be in the next three weeks. Michelle impressed me with her compassion, her understanding, her willingness to listen and her absolute professionalism. I would gladly recommend Michelle Hardy and her Company to anyone who is having difficulties in navigating their way through to Aged Care Funding.

Thank you for entrusting us to assist you through this journey. It has been an absolute pleasure walking beside you and reaching an outcome that helps you stay at home independently and confidently. Our entire team pride ourselves on remaining outcome-focused and compassionate throughout the entire process and it's wonderful to witness such a successful end result!

Responded 1 year ago


Ken Turnbull

1 year ago

I would highly recommend Sunbird Consulting services for their professional approach to the Services they handle in Aged Care Services. Michelle and her team were most helpful and knowledgeable. They explained what was required to get the great results I have obtained. I wish to thank Michelle and the Sunbird Consulting Services staff for their work.

Thank you for your feedback Ken and what a delight it has been assisting you through this journey. Remaining compassionate and outcome focussed is our main priority and it's always wonderful when we can achieve such a positive result!

Responded 1 year ago


White Rock QLD

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Frequently Asked Questions

Who are we? And how can we help?

Sunbird Consulting Services helps people navigate aged care systems and processes, so they can access the funding and support they are entitled to and live well at home.

What can I use my Home Care funding for?

Some consumers may use some of their funds for equipment or for modifications to their home to enable them to stay at home (like adding a ramp to access the home), others might use all of their funds on care services.

Sunbird Aged Care Navigation