For the strata owner seeking a knowledgeable, personable and experienced strata management service. I have utilised the services of Strata North (formally SMS Byron Bay/Ballina) for many years. My portfolio of property on the North Coast encompasses a mix of commercial retail and residential properties, some old refurbished buildings others new and upmarket. Strata North is comfortably competent with the majority of their work provided in a logical uncomplicated and personal manner. Efficient competence best describes their management processes which are delivered at a cost price that reflects a balanced value for the service. At Strata North I know the first names of the people who manage my properties and they importantly know my properties essential characteristics which ensures effective on-going management. From a duplex through to the sophisticated community title or strata title master plan, Strata North can tailor its service to suit your needs.

My relationship with Kiah Beachouses goes back some 9 years from the handover from builder to developer. During this time Misty and Chad have been the most professional, co-operative and caring strata managers I have ever dealt with. My sincere thanks to both of them for an outstanding job.

We have used Strata North (formerly SMS Byron Bay/Ballina), for many years as strata managers of The Crest in Byron. I have been impressed with the manner in which Chad deals with the issues arising in a strata with both residential/holiday accommodation. Chad and the team always respond promptly to requests for clarification of issues and to discuss the needs of the complex.

Cape Byron Estate has enjoyed 10 years of management services with Strata North (formerly SMS). As a 67 villa strata complex, with extensive community facilities and common area gardens, we encounter a wide range of management issues. Strata North’s care of all our accounting and insurance matters is exemplary and requests for advice or just reassurance are dealt with promptly and courteously. Chad Duensing and his staff are a pleasure to speak with, especially Misty Daly whose quick recall and memory are admirable.

I have had the pleasure of working with Strata North (formally SMS) now for the past few years. The staff at Strata North are consistently helpful and extremely professional, especially Mandy and Sammy. They take care of all our body corporate needs and are always available for every enquiry. I would highly recommend their services.

Since the Kiah development was completed in 2008 at Byron Bay we have been fortunate to have strata north as our managing agents. Chad and his team have effectively helped us navigate the inevitable difficulties associated with a strata plan property and Kiah remains a well run happy community enjoyed by a diverse group of owners. Chad and Misty are responsive to requests extremely helpful and take a real interest in the properties they manage . I have no hesitation in recommending Strata North if you are in need of a strata manager.

I have had the good fortune of Strata North managing my investment properties since 1998. For almost twenty years now Strata North has provided me with excellent service, consistent positive results and the assurance that if I need them, they are always available to listen to me at any time. I have no hesitation in recommending their professional service, and I have, many times.