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Products
Box Packaging & Satchels
Services
Logistics Services
Transport Services
Track & Trace Delivery
24/7 Same-day Metro Delivery
24/7 Same-day Interstate Delivery
Courier & Shipping Services
International Deliveries
Freight Delivery Services
Parcel Packaging
Manage Return Parcels
Third Party Logistics
3PL Warehouse
Delivery & Pick-up
Custom Delivery
Track Orders
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Ways to Pay
Cash
EFT
Frequently Asked Questions
Who can sign for a parcel?
Anyone at the delivery location can sign for a parcel, unless the delivery was made using our Airlock service (in which case, only the person nominated can sign). Following an attempted delivery, where an item has been taken back to the Post Office, Business Hub or StarTrack depot, the recipient will need to show valid ID to collect their item.
Does StarTrack do one-off deliveries?
Next Flight is our only service available for a one-off delivery using a credit card. Minimum delivery cost is $360 (plus GST). Other charges apply depending on origin and destination. For more options when sending individual parcels, ask at your local Post Office or visit Australia Post.
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