This is the neatest Spotlight store I have ever been in, the staff are friendly, helpful and each department area is clean, neat, and safe to walk through.
georgia West - mountain creek
Pricing is all incorrect on most things in store
2 years ago
I shop at this store quiet a lot, I went to purchase a dinner set that was $74.99, it scanned as $89.99 at the checkout. I showed the cashier where I got it from as there was also more stock sitting behind it. I then got told that the price of the ticket will not be honoured. I then stated I would understand if there was 1 box sitting on the shelf but there is other stock neatly sitting alongside. The manager ended up telling the cashier over the phone that the product still will not be discounted. This is terrible service, any other shop would always honour their mistakes. Not good enough - will now shop at T-Max instead.
Sunny - Sunshine Coast
Do not use this company
a year ago
Do not touch this company with a forty foot pole they do no correct & remake there staffs measure & advise mistakes. I rang spotlight to come out & give me a professional advice to fit unusual window shape. The measure, quote & advise on new windows. What I got was a lovely lady with no idea how to fit my windows. When she left my house it took 4 hrs & I was left feeling more confused than when she arrived. The fitter kept saying I don't know what to do with these windows, alarm bells were going off when she left & unfortunately I should have cancelled the job the next day. I got a call from her the next morning with just as much confusion asking if I wanted to go ahead. I was putting faith in a professional. I'm paying spotlight for this advice. The product & material is nice. I've paid over $6,000 for a job where 3 roman blinds look like they shrunk in the wash, too narrow & don't look right. Because spotlight make you pay before the fitters come out they won't fix problem.