Question 1

How can I pay for your services?

Accepted Answer

We accept payment via EFT, credit cards, cheque or cash.

Question 2

Do you offer caravan gas safety certificate?

Accepted Answer

Yes we can do gas certification service

Question 3

Do you offer gas hot water service?

Accepted Answer

Yes, however you may need a replacement gas hot water system

Question 4

Do you undertake bathroom, kitchen & laundry renovations?

Accepted Answer

We are licensed with a mini builders licence QBCC 40605 which allows us to work in those areas.

Question 5

Do you do back flow testing?

Accepted Answer

Yes we offer back flow testing & issue certification to council.

Question 6

I have water coming out of he tap but it's cold, is it my hot water system?

Accepted Answer

If there is no water leaking out of the hot water system it could be an electrical issue or a tempering valve.

Question 7

Can you find the source of a leak?

Accepted Answer

We offer leak testing for both private homes & insurance jobs.

Question 8

Do you offer an after hours service?

Accepted Answer

Yes, but there is extra charge that apply for after hours & weekends.

Question 9

I have water running out the house onto the road could it be a burst pipe?

Accepted Answer

Possibly, we can offer access to a leak detection service & repair burst pipe when located.

Question 10

I have low water pressure what could be the source of the problem?

Accepted Answer

If you have old galvanised pipes, these corrode & block pipes over time, this can be replaced with a new water service in plastic or copper pipe.

Question 11

Do you offer solar hot water?

Accepted Answer

We service solar hot water but recommend for new hot water systems replace with electric & plumb into your solar system.

Simpson's Plumbing & Maintenance Service