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64 Lower Mountain RdHervey Bay QLD 4655

Reid Removals Reviews

Recent Reviews
3 months ago
Professionalism at its best. Right from the initial contact with Pam from Reid Removals, their willingness to help was obvious. Pam contacted me via email for bookings, even though they were closed for the Christmas break. The packers, Brock, Josh and Nathen were extremely careful and worked quickly and efficiently, rarely taking a break. The delivery and subsequent unpacking in Warwick, again was seamless and the care in which they both loaded and unloaded our possessions, was as if, they were their own. I cannot fault the friendly nature and professionalism of all those involved. This is the strength of a small local business and the importance, pride and care they place on doing their job proficiently. Their quote was significantly below that of larger companies and I thoroughly recommend them to everyone.
Richard Dobrenov - Warwick

Highly recommended!

8 months ago
Grace Jefferson - Hervey Bay, QLD

Owner's Response

Thanking you kindly for taking the time to review our service online. We greatly appreciate your High praise & recommendation.
Business Owner 22.10.2019
9 months ago
Brock and Cody were superb when they loaded our gear in Bundaberg today enroute to Mossman. Pleasure to deal with them Bev & Doug
Bev - Mossman, QLD

Owner's Response

Thanking you kindly for taking the time to review our uploading service online. we are very pleased you are happy with the crew we scheduled for your uplift this morning in Bundaberg. We will strive to continue the good service all the way through to your delivery in Mossman.
Business Owner 21.08.2019

Pam was professional and prompt with the logistics of our recen

9 months ago
We have now moved home twice utilising Reids Removals and both times we've had very positive experiences. Pam and the boys are extremely professional, polite, courteous and respectful. Of all the removal companies I've used around Australia, Reids has been the most consistent and the most gentle on our belongings.
Doug - Hervey Bay

Owner's Response

Thanking you kindly for taking the time to review our service online. We are extremely pleased to have been able to assist you with another of your moves. We strive to consistently improve our services & hope we can be of service to you & your family & friends in the future.
Business Owner 20.08.2019

Awesome service.

10 months ago
Thank you thank you! Pam and the girls at Reids transport have made a daunting exercise so much easier. The truck turned up on time and the boys were so helpful. All items and boxes were delivered in perfect condition. The price was very competitive too which was a bonus. Even when my move date changed, it was no problem. Thanks again Pam!
Jo - Cooranbong, NSW

Owner's Response

Thank you very kindly for taking the time to review our service online. We are thrilled you were so pleased with our service from Hervey Bay and are always happy to assist with date changes. We know just how stressful moving can be & we strive to make it as stress free as possible for all our clients.
Business Owner 13.08.2019

Top so far at Quote stage

a year ago
I contacted them about my move in future, stating not happening until our house sold no problems came and gave a quote so I had for the future.
Lynne - Hervey Bay, QLD

Owner's Response

Thanking you kindly for taking the time to review our quoting service online. We are always happy to assist with removal preparations & glad you were pleased with our efforts thus far. We hope to be able to assist you further with your move when the time comes.
Business Owner 31.07.2019

Best quote and so helpful.

2 years ago
I am short on time and money to move. The lady Donna in the Office is doing all she can to help me move on the day I want as I only have a few things. The quote I have been given is so fair. I got quotes from others and they were so much dearer. It takes so much stress off you when someone considers your needs. I would thoroughly recommend if you want a fair price and a helpful attitude. Reid's is the place to go. The next time I move I will be using Reid's. Thanks for your courtesy.
Sue Walsh - Robina, QLD

Owner's Response

Thanking you kindly for taking the time to review our services online. We are thrilled you were so pleased with our service & welcome any recommendations.
Business Owner 31.01.2019

Highly recommend!!

3 years ago
I cannot speak highly enough of Reid's removals who brought my items down to me from Hervey Bay....Strongly recommend them in a heartbeat very careful and considerate and love the note Pam Reid highlighted for her "boys". Such a nice touch and much appreciated. Thank you "Dusty" (dontcha just love it) and local boys Luke and Tony, I think, possibly from Eaglehawk removals, well done!
MM - Fraser Coast

Amazing company

3 years ago
This company is nothing short of amazing. From the girls in the office all the way through to the pick up and delivery guys. I have never came across a removalist that is so professional and genuinely caring. Every step of the process was great, easy and hassle free and to top it off was reasonably priced. Would absolutely recommend this business.
Erin - Hervey Bay

Moved from Townsville to Tamborine

4 years ago
Thank you so much to Reid Removalist for a fantastic job moving Dean and my furniture from Townsville to Tamborine. John was so awesome and did a great job. Nothing was broken and we couldn't of been happier with you guys. Your price was the best by far. Will definitely be recommending you. Thanks again.
Delyse Philpott - Fraser Coast

Furniture move from Bowen

5 years ago
Reids moved furniture from Brisk Bay for us last year and the service was excellent.
Tom English - Bowen

Appalling Service

10 months ago
Horrible customer service. They stuffed us around 3 times with quotes, dates and times that they could not commit to. Pam lied multiple times to us over the phone and blamed "the boss" (obviously her husband as it's her business) for the errors she had made. They gave off a bad vibe from the start and really do seem shady. Look elsewhere and save your time and money.
Tom - Hervey Bay, QLD

Owner's Response

Thanking you kindly for taking the time to review our service online. We apologize for not being available to provide our services to you & welcome your input as to additional methods of communication on top of our current processes that may prevent any future misunderstanding. We wish you the best for your move.
Business Owner 13.08.2019
a year ago
Reids Furniture Removals was recommended to me. The pricing was fantastic, and the pick up and transit wasn't the issue, but the delivery of my belongings at the destination was appalling. My Fragile and personal belongings were bounced down stairs on a trolley causing extensive damage to heirlooms and personal belongings, and a freezer door handle was snapped off. I was told it would simply be "stuck back on with super glue". The fragile items could have been taken via a much safer and alternative route, weren't. I am very disappointed and would not recommend Reids as a reputable company, as they have excused themselves from any responsibility. DE
Diane - Gladstone, QLD

Owner's Response

Thanking you kindly for taking the time to review our service online. We are pleased you were happy with our service up to the point of delivery. Our crew are always sure to take all care of our customers belongings, & we believe did so with yours. Our crew explained they used the best of 3 access points available for your delivery. Reids provide a written quote or booking letter to all clients explaining insurance limitations & recommendations to purchase Accidental Damage Insurance. Tips on packing cartons are always available via discussion with our office or online. A rule Removalists use is a carton can be dropped from 4 feet in the air & not have anything break inside. Unfortunately it sounds as though your belongings had not been packed correctly, which our crew advised you of each time they picked up a carton at your pick up address & could hear movement within your cartons. Reid Removals offer a Pre-Pack service, at an extra cost. We completely understand moving is a stressful time & aim to alleviate as much stress as possible with a well organised & well communicated service. We do sincerely apologise for any miscommunication & welcome your input as to additional methods of communication on top of our current processes that may prevent any future misunderstandings.
Business Owner 04.02.2019

Ways to Pay

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Licences

  • ABN 66126421163
verifiedVerified ABN #3 of 10

Services

  • Local Removals Fraser Coast
  • Interstate Removals
  • Backloading
  • Commercial & Office Removals
  • Perfect Storage Solution
  • Packing & UnPacking Service
  • Vehicle Transport with Household Removals

About Reid Removals