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Cardiff NSW 2285

PLUMBERS EXPRESS–Emergency Plumbing Reviews

Recent Reviews
a month ago
Thank you very much for the work Damian and Mick did in installing the Hot water system, as well as fixing some taps and water flow problems with the house plumbing. The work was excellent, efficient and effective, and am enjoying the newly fixed up utilities. Their friendliness, and helpful advice and information concerning the required work was most helpful and appreciated. With much thanks, Peter Grach
Peter Grach - Waratah NSW 2298

Owner's Response

Thank you, Peter We really appreciate the great and positive feedback’ it helps us immensely!! I will let Damian and Nick know of your thanks and kind words. Kind Regards, Paul
Business Owner 25.05.2020
4 months ago
Jordan did a great job. Was both friendly and professional. Have used them a couple of times and would highly recommend to others.
Sandra Searant - Macquarie Hills
4 months ago
well Jordan has just left here what a nice young man , very professional in both his attitude to me and to his job , a job well done neat and tidy job and cleaned up afterwards , will definitely use again
Wazza - Marks Point
4 months ago
Jordan & Nick great job.
Bob Brook - Whitebridge
5 months ago
Have used Plumbers express to do natural gas fit out, internal water piping replaced, solar hot water system repaired & toilet cisterns replaced. Very high quality work by professional & friendly tradesmen! Would definitely use again & highly recommend!!
Kal - Valentine

Excellent service

5 months ago
Professional and high quality work, attention to detail at a good price. Friendly and efficient. Will use again and would recommend to anyone
Jason Bridge - Gateshead, NSW

Great job and quick????

5 months ago
Came the same day as called, next morning back to complete job, good customer service
Steve - Cardiff, NSW

Great Service, Very happy

5 months ago
Plumbers Express were easy to deal with, understood what we wanted and fixed our issue FIRST time. We will always use them from now on for all our plumbing needs. I highly recommend Paul and the team at Plumbers Express.
Leo Magnisalis - Hamilton South

Fast & Focussed

5 months ago
The Plumbers express team sorted our leaking water main when waiting wasn't an option. Good communication, solved the problem without fuss, friendly service. Thankyou!
Michael Burke - Warners Bay

First class service

6 months ago
I have used Plumbers Xpress for around 10 years and they have not let me down once! Top service and competitive prices every time 👍
Paul Booker - Cooks Hill, NSW

Excellent service

2 years ago
I called Plumbers Express to connect a new fridge and outdoor tap in our backyard. They were very professional, helpful, arrived when they said they would and the cost was more than reasonable for the work. Would definitely use their service again and recommend them to others.
Emma Knight - North Lambton

Excellent

2 years ago
I highly recommend Plumbers Express. The tradesman turned up at the time he organised, he was very efficient, courteous and cleaned up after he completed the job. Well done. I would definitely use Plumbers Express again if I require any plumbing work in the future.
Sandra - Newcastle

Very Impressed

2 years ago
I cannot rate Plumbers Express any higher. From the initial contact to completion of the job, I was more than happy. They were very knowledgeable and had the issue solved & fixed promptly. They cleaned up after themselves, and conveniently had the equipment with them so they didn't have to race away. The tradesman was very polite & patient with my questions. mThey are just so professional in all aspects, I will continue to recommend them!
Allison Kondouras - Charlestown

Great job

3 years ago
Only positive things to say about these guys- used them tiwice now and very happy
Gerard - Newcastle

Great job

3 years ago
Cleaned up after himself! now thats a plus!! I would recommend this business for its quick quote time and great job.
Robyn - Newcastle

Plumbers

4 years ago
I am very happy with the excellent service of your staff. I cannot praise your crew highly enough. Ricky and Jordan made what could have been a time of upheaval into a pleasant experience. I am thinking I have found the best plumbers in the world! Thank you for getting the job done before Christmas.
J.Andrews - Newcastle

Very Pleased!

4 years ago
I just want say a big thank you to Jordan who did a wonderful job unblocking our drains. I was so stressed when our main drain "toilet" was blocked. We have four children needing to use the toilet. Jordan came out and cleared the tree roots with his Jetter. Thank you for a great job and i recommend Plumbers Express if you have plumbing issues! Cheers Juni....;)
June Samos - Toronto

Owner's Response

Thanks June. We really appreciate the feedback. Kind Regards Paul Slade
Business Owner 21.03.2016

First class plumbers

6 years ago
Have worked for me for 3 years in real estate. Never let down.
Paul Booker - Newcastle

Owner's Response

Thanks Paul! Apologies on the very late reply. It is a pleasure doing work for RWC! Cheers Paul Slade.....
Business Owner 21.03.2016
6 years ago
A great company. Very efficient, very polite and helpful. Fixed the emergency problem professionally, thoroughly and quickly. Great stuff. Highly recommended!!
Bron - Newcastle

Owner's Response

Thanks for the awesome feedback Bron! Kind Regards Paul Slade
Business Owner 21.03.2016

Excellent Service

5 months ago
Plumbers Express replied promptly to my request. They arrived at the prearranged time, listened carefully to our needs, fixed the issue and provided advice for the future. Jordan was polite, easy to communicate with and listened carefully. I would definitely recommend plumbers Express and would not hesitate to call them again and would strongly recommend them to friends and family.
Jenny - Lake Macquarie, NSW

Plumbers Express

4 years ago
Just wanted to let you know how happy I am with the plumber you sent us. He was polite, well presented and took time to explain and respond to my questions. He got the job done quickly and left NO mess. The job was done to perfection.
Sonya H - Newcastle
5 months ago
Arrived 2 hours late. Didn't have a crimping tool on board so he went for a 2 hour drive to get one. Later on 22 minutes was spent in the van doing my invoice. All this time was charged at $132.00 per hour and an additional travel and equipment fee of $93.50 was charged. I did get a pensioner discount of $67.50 leaving me with an overall account of $590.15 for about 1.5 hours on the job. When I complained I was told that crimping tools cost around $160 so they don't have them in every van. Bad luck for me. To go back and get one, from Fletcher to Cardiff which isn't a 2 hour drive, cost me an additional $264.00, $100 more than the value of the tool that they can't afford to carry on every van. I wonder what the fee of $93.50 for their Equipment establishment fee is for. Anyway, the account is paid, the repair is only temporary I was told and maybe I just expect too much but I think Ned Kelly could learn a bit from this company.
Stevan Lambert - Fletcher

Owner's Response

Mr Lambert, please accept my apologises for the late reply. Believe me when I say I am disappointed that you feel less than satisfied with our service. It is the opposite to the outcomes that we strive to achieve. In response to your frustrations. Our Plumbers are required to call ahead if they are running late, our system informs them 30 minutes prior to the booking time. I apologise for any mix up. The product previously installed in your home is now rarely used, it is one of the original piping systems that supplemented copper. Unfortunately, we did not carry the lines that were required to complete your repair. All our service vehicles are equipped with over $6,000.00 in crimping tools and $16,800.00 in materials stocks. It is rare when we need to leave a job to source materials or equipment. Regretful this was required to complete your repair. I feel your frustration, we have now invested in additional equipment and stock across our fleet to prevent this recurring. In reference
Business Owner 09.04.2020

Expensive

3 years ago
I have water pressure problem with shower. After $417 later I still have water pressure problem. Young bloke turned up on time which is why they get 1 star. Other than that the two hours time spent here was testing my water pressure and flow rate. Both of us left scratching our heads on the problem, the only difference I was left significantly poorer at the end of it. If they charge an hourly rate then they should be actually providing something in that time. Other plumbers would have tested water pressure in the call out fee. Nice young man fresh out of his apprenticeship but not equipped with experience as he had to spend time ringing boss to find out what to do next. Ive had 3 plumbers here for the same issue and they have $80 - $100 for the same result.
Helen Ritter - Newcastle

Ways to Pay

  • Cash
  • Cheque
  • EFT
  • EFTPOS
  • Mastercard
  • Visa

Licences

  • Contractor Licence No. 70066C
  • Plumber Licence No. L9688
  • Member - Housing Industry Australia (HIA)
  • Member No. 860905
  • ABN 22069908130
verifiedVerified ABN #4 of 24

Products

  • Aqua Energy
  • Ace Gutters
  • Reece
  • Tradelink
  • Excel
  • Dorf
  • Enware
  • Caroma
  • Rheem
  • Quantum
  • Dux
  • Bosch
  • Stiebel Eltron
  • Rinnai
  • Thermann
  • Everhot
  • Chromagen
  • Vulcan
  • Zip
  • Billi
  • Hocking
  • Wilson

Services

  • Domestic emergency plumbing—all aspects
  • Gas fitting—natural gas & LPG
  • Burst water services
  • Tapware—servicing & replacement
  • Toilet, cistern, vanity unit, dishwasher, ice fridge connections & installations
  • Hot water heater—sales, installations & repairs
  • Thermostatic mixing valves—installation, servicing & testing
  • Roofing, guttering & downpipe—repairs maintenance & installations
  • Repair of blocked sewers, trade waste & storm water systems
  • CCTV inspections & reports
  • Pipe relining
  • Sewer drainage—installations & repairs
  • Sanitary drainage—installations & repairs
  • Storm water drainage—installations & repairs
  • Subsoil drainage installations
  • Commercial plumbing maintenance—all aspects
  • Trade waste drainage—installations & repairs
  • Backflow valves—installation, servicing & testing
  • Fire service installations—maintenance, repairs & testing

About PLUMBERS EXPRESS–Emergency Plumbing