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On Guard Self Storage Noosa

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Trading for 2 years

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Services

  • Self storage

Reviews

3.7 rating

3 reviews

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Michael Polities

6 years ago

The facilities at On Guard storage are first class. I had used them to store my motor vehicle and my wife had a long term storage with them. Unfortunately the good relationship we enjoyed with Harry was totally destroyed by the aggressive and bullying behaviour of the manager Bill. His removalists had damaged a fridge door during the removal and storage and instead of approaching us in a professional way to negotiate a mutually satisfactory outcome, he instead was aggressive and bullying in his behaviour blaming us for the damage that had been caused. He also proceeded to tear holes in the base of two tub chairs that had also been damaged to demonstrate that the fabric was perished and would have torn anyway so his men poking their hands into the chairs were not responsible. I am astounded that any reviews on his website could support confidence in him or his removalists. He appears to know little about customer service and even less about putting it into practice. I would never use this mob to move anything as they showed a total lack of care and concern. If you can find someway to store your items yourself without having to deal with this person, you may benefit from the quality facilities which do not match the customer service. After much persuasion Bill agreed to refund the cost of $140 dollars towards the damage to the fridge and then whinged and wined about it to his wife and accused us of robbing him. If you want to move any of your belongings anywhere to or from Noosa my recommendation is Noosa Van Lines. They are a very professional company which employs competent and skilled removalists. I would recommend giving Bill from On Guard and his removalists a very wide berth. The old saying was never more true. "You get what you pay for".

JM

John Moore

9 years ago

I used these guys for my removal and storage while I was in between houses. They collected my house contents and placed it into storage for me. They where great to deal with, friendly and helpful, they were able to sell me the boxes and protection wrapping and made sure that I only paid for what I used and gave me a discount, they even let me take back the boxes I didn't end up using. The facility was immaculate clean and new, it had alarms on each storage locker, camera surveillance and pin codes to each customer which opened the gate and turned lights on. Awesome service and excellent storage facility.

KS

Kirsty Sharpe

9 years ago

I used On Guard Self Storage Noosa for 16 weeks, the facility Manager/Owners-Bill and Kirsty were so helpful, it made the whole move easy. I must say I was a bit nervous about storing my whole world's possessions, but when I was given the tour of the facility, I was introduced to security features that I did not expect. They had alarms on everything, cameras at every corner and the facility was so clean and shiny I felt I could eat my dinner off the floor. They even gave me a Holden 1 tonne ute to help move my goods for no charge. Great job On Guard!!

Location

64�66 Rene St, Noosaville QLD

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