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PO Box 4344Kirwan QLD 4817

Northern Plumbing Reviews

Recent Reviews

5 stars isn’t enough they

6 months ago
The team at NP are absolutely amazing. The Tradesmen on site was one of the most cleanest tradesmen that has been at our house throughout our rebuild process. He had some curve balls thrown at him from previous trades and this is where his skill set really showed. I can’t thank, recomend sing the praises of Northern Plumbing enough.
Jamie Pollard - Idalia, QLD

Quality work

7 months ago
Excellent service. Went out of their way to make my project happen. Extremely happy with the end result. Thank you.
Kellie Tricari - Currajong, QLD

Cannot recommend highly enough.

10 months ago
Cannot recommend highly enough!! After the plumber and other trades company's our insurance company hired after the floods completely demolished our drain in the laundry i was told they would have to rip up the flooring in the laundry that they had just finished and that I wouldn't have any water or plumbing for at least a week which meant trying to find somewhere else to live for ANOTHER week out of home. Northern plumbing not only came and checked out the problem but sourced a product specifically for this problem and got it express couriered to get the job done with out me having to leave the house. They also made time to get it done even though they were flat out and were so good with communication, and explaining exactly what was going on and why needed to go on. 5 stars to Mick and the team, you have been the only people we've dealt with throughout this awful experience who have not just had good customer service but have gone above and beyond.
Maddie - Townsville, QLD

Owner's Response

Thank you for your review Maddie! We appreciate the feedback and are glad we were able to assist :)
Business Owner 03.11.2019

Polite, prompt, efficient

10 months ago
As it often happens leaks & breaks in pipes happen after hours, I googled after hours plumbers, Northern Plumbing was the only one that answered, was helpful, friendly & prompt. Ian turned up as soon as he could get through the hectic traffic outside the Cowboys Stadium, it was his third job after hours that day but he did a great job even with the daylight fading, temperature dropping & fatigue he must have felt after a long day, he was efficient, fixed our problem & we are all good to go!
Diana Eggins - Kirwan, QLD

Owner's Response

Thank you for your review Diana! We appreciate the feedback and are glad we were able to assist :)
Business Owner 23.07.2019

Great Service

a year ago
I have had Northern Plumbing do work on my house on a number of occasions and they have been fantastic. The service is outstanding and they do a fantastic job and I will continue to use them for future work and I highly recommend them for any plumbing work.
Isaac - Wulguru, QLD

Owner's Response

Hi Isaac, we really appreciate your comments. Thanks for your repeated business
Business Owner 03.07.2019

One of the best in town

a year ago
I have had the pleasure in dealing with Gavin & Alison and the team for over 13 years. They are always quick, polite help us and tenants out after hours and I never get complaints. When we receive invoices they attached photos of before and after which is very professional and it helps us show owners to understand what is wrong when they dont live in Townsville. My business will continue to use Northern Plumbing as our preferred plumbers. Highly recommend them to everyone!
Annie - Condon, QLD

Owner's Response

Thanks Annie. We always love getting great reviews from our long time customers!!
Business Owner 03.07.2019

Great service

a year ago
Northern Plumbing's service and willingness to help is exceptional. They are well priced and provide great value for money. I would have no hesitation in recommending them to family and friends.
Mark - Townsville, QLD

Owner's Response

Thanks Mark we really appreciate your comments.
Business Owner 03.07.2019
a year ago
We use Northern Plumbing for all of our work - both professionally and privately. They are a great team to work with, providing excellent service at competitive prices. They always respond quickly to any work requests. I would highly recommend Gavin and his team.
Michael - Townsville, QLD

Owner's Response

Hi Michael. We had a great time working with you guys!! Thanks again for your support.
Business Owner 03.07.2019

Perfect Plumbers

a year ago
Northern Plumbing is a great family owned and operated business and have been our preferred plumbers for the past 10 years. We recommend them for all your plumbing and gas needs.
Ella - Jensen, QLD

Owner's Response

Hi Ella, we really appreciate your support over the last 10 years. We strive to continually better ourselves to help make your life easier. Thanks again!!
Business Owner 03.07.2019

Thanks

3 years ago
We had a excellent experience with these guys in an emergency when our kitchen turned in to a fountain. They took our call immediately, their on-call plumber was in contact straight after and arrived promptly at the house, and he was a nice lad who knew his stuff. Excellent experience in what was a rubbish situation highly recommend
Greg - Townsville

Owner's Response

Hi Greg, thanks for your review!!
Business Owner 03.07.2019

Fantastic Service

4 years ago
I have have two dealings with Northern Plumbing and on both occasions they have been just fantastic, service is outstanding and they do a fantastic job and I will be using them for future work and I highly recommend them for any plumbing work.
Angie - Townsville

Owner's Response

Thank for your review Angie!!
Business Owner 03.07.2019
a year ago
I spoke to Gavin many times to try and get an underground leak fixed, quickly. The first time, Gavin explained that he was on holidays and would book the job in to be repaired. This didn't happen and Gavin explained to me that he would ring the office and ask the planner when it was scheduled. I rang his office first and was told by the planning lady that nothing was booked in as she had not heard from Gavin. The second time, Gavin explained he would be there first thing Monday morning to repair and again failed to show up. When I rang Gavin again, he blamed me and said I was to call him back to confirm this job. I had already rung Gavin and Northern Plumbing four times to try and get this emergency job done. I don't understand how Gavin and Northern Plumbing can say they didn't know I wanted this job done ASAP. VERY POOR and UNPROFESSIONAL use someone else.
Glen - Townsville

Owner's Response

Hi Glen, I’m sorry you feel you’ve had a bad experience with our company. You were to confirm your appointment with me once you discussed it with your tenant which unfortunately you didn’t do. It would be unprofessional of me to comment the facts any further and discredit you in the way you have attempted to discredit my business. We have been in business in Townsville for 20 years with lots and lots of satisfied repeat and new customers. I’m sorry that you feel like we have performed below your standard. Regards Gavin - Director - Northern Plumbing (NQ) Pty Ltd
Business Owner 01.05.2019

Ways to Pay

  • Cash
  • Cheque
  • EFT
  • EFTPOS
  • Mastercard
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Licences

  • Blue Card Accredited
  • QBCC 1082979
  • ABN 71113841955
verifiedVerified ABN #1 of 15

Services

  • General plumbing services
  • Commercial plumbing
  • Repair & replacement
  • Hot water systems
  • Taps
  • Toilets
  • Vanities
  • Roofs
  • Gutters
  • Downpipes
  • Solar hot water systems
  • Blocked drainage
  • Leaking taps
  • Roof repair & replacement

About Northern Plumbing