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Northern Plumbing

Servicing the Townsville region

Open Today
8:00 AM - 4:30 PM Open 24hrs
07 4723 44
0km Away
PO Box 4344 Kirwan QLD 4817
4.6
Price range: $$

Contact details

Phone
07 4723 44
A/H
0405 53 44
Info

Northern Plumbing Reviews (20)

Cannot recommend highly enough.

2 months ago
Cannot recommend highly enough!! After the plumber and other trades company's our insurance company hired after the floods completely demolished our drain in the laundry i was told they would have to rip up the flooring in the laundry that they had just finished and that I wouldn't have any water or plumbing for at least a week which meant trying to find somewhere else to live for ANOTHER week out of home. Northern plumbing not only came and checked out the problem but sourced a product specifically for this problem and got it express couriered to get the job done with out me having to leave the house. They also made time to get it done even though they were flat out and were so good with communication, and explaining exactly what was going on and why needed to go on. 5 stars to Mick and the team, you have been the only people we've dealt with throughout this awful experience who have not just had good customer service but have gone above and beyond.
Maddie - Townsville QLD

Cannot recommend highly enough.

2 months ago
Cannot recommend highly enough!! After the plumber and other trades company's our insurance company hired after the floods completely demolished our drain in the laundry i was told they would have to rip up the flooring in the laundry that they had just finished and that I wouldn't have any water or plumbing for at least a week which meant trying to find somewhere else to live for ANOTHER week out of home. Northern plumbing not only came and checked out the problem but sourced a product specifically for this problem and got it express couriered to get the job done with out me having to leave the house. They also made time to get it done even though they were flat out and were so good with communication, and explaining exactly what was going on and why needed to go on. 5 stars to Mick and the team, you have been the only people we've dealt with throughout this awful experience who have not just had good customer service but have gone above and beyond.
Maddie - Townsville QLD

Polite, prompt, efficient

3 months ago
As it often happens leaks & breaks in pipes happen after hours, I googled after hours plumbers, Northern Plumbing was the only one that answered, was helpful, friendly & prompt. Ian turned up as soon as he could get through the hectic traffic outside the Cowboys Stadium, it was his third job after hours that day but he did a great job even with the daylight fading, temperature dropping & fatigue he must have felt after a long day, he was efficient, fixed our problem & we are all good to go!
Diana Eggins - Kirwan QLD

Owner's Response

Thank you for your review Diana! We appreciate the feedback and are glad we were able to assist :)
Business Owner. 23T04:03:27.07.2019

Polite, prompt, efficient

3 months ago
As it often happens leaks & breaks in pipes happen after hours, I googled after hours plumbers, Northern Plumbing was the only one that answered, was helpful, friendly & prompt. Ian turned up as soon as he could get through the hectic traffic outside the Cowboys Stadium, it was his third job after hours that day but he did a great job even with the daylight fading, temperature dropping & fatigue he must have felt after a long day, he was efficient, fixed our problem & we are all good to go!
Diana Eggins - Kirwan QLD

Owner's Response

Thank you for your review Diana! We appreciate the feedback and are glad we were able to assist :)
Business Owner. 23T14:03:27.07.2019

Great Service

5 months ago
I have had Northern Plumbing do work on my house on a number of occasions and they have been fantastic. The service is outstanding and they do a fantastic job and I will continue to use them for future work and I highly recommend them for any plumbing work.
Isaac - Wulguru QLD

Owner's Response

Hi Isaac, we really appreciate your comments. Thanks for your repeated business
Business Owner. 03T20:08:17.07.2019

Great Service

5 months ago
I have had Northern Plumbing do work on my house on a number of occasions and they have been fantastic. The service is outstanding and they do a fantastic job and I will continue to use them for future work and I highly recommend them for any plumbing work.
Isaac - Wulguru QLD

Owner's Response

Hi Isaac, we really appreciate your comments. Thanks for your repeated business
Business Owner. 04T06:08:17.07.2019

One of the best in town

5 months ago
I have had the pleasure in dealing with Gavin & Alison and the team for over 13 years. They are always quick, polite help us and tenants out after hours and I never get complaints. When we receive invoices they attached photos of before and after which is very professional and it helps us show owners to understand what is wrong when they dont live in Townsville. My business will continue to use Northern Plumbing as our preferred plumbers. Highly recommend them to everyone!
Annie - Condon QLD

Owner's Response

Thanks Annie. We always love getting great reviews from our long time customers!!
Business Owner. 03T20:10:29.07.2019

One of the best in town

5 months ago
I have had the pleasure in dealing with Gavin & Alison and the team for over 13 years. They are always quick, polite help us and tenants out after hours and I never get complaints. When we receive invoices they attached photos of before and after which is very professional and it helps us show owners to understand what is wrong when they dont live in Townsville. My business will continue to use Northern Plumbing as our preferred plumbers. Highly recommend them to everyone!
Annie - Condon QLD

Owner's Response

Thanks Annie. We always love getting great reviews from our long time customers!!
Business Owner. 04T06:10:29.07.2019

Great service

5 months ago
Northern Plumbing's service and willingness to help is exceptional. They are well priced and provide great value for money. I would have no hesitation in recommending them to family and friends.
Mark - Townsville QLD

Owner's Response

Thanks Mark we really appreciate your comments.
Business Owner. 03T20:11:54.07.2019

Great service

5 months ago
Northern Plumbing's service and willingness to help is exceptional. They are well priced and provide great value for money. I would have no hesitation in recommending them to family and friends.
Mark - Townsville QLD

Owner's Response

Thanks Mark we really appreciate your comments.
Business Owner. 04T06:11:54.07.2019
5 months ago
We use Northern Plumbing for all of our work - both professionally and privately. They are a great team to work with, providing excellent service at competitive prices. They always respond quickly to any work requests. I would highly recommend Gavin and his team.
Michael - Townsville QLD

Owner's Response

Hi Michael. We had a great time working with you guys!! Thanks again for your support.
Business Owner. 03T20:14:00.07.2019
5 months ago
We use Northern Plumbing for all of our work - both professionally and privately. They are a great team to work with, providing excellent service at competitive prices. They always respond quickly to any work requests. I would highly recommend Gavin and his team.
Michael - Townsville QLD

Owner's Response

Hi Michael. We had a great time working with you guys!! Thanks again for your support.
Business Owner. 04T06:14:00.07.2019

Perfect Plumbers

5 months ago
Northern Plumbing is a great family owned and operated business and have been our preferred plumbers for the past 10 years. We recommend them for all your plumbing and gas needs.
Ella - Jensen QLD

Owner's Response

Hi Ella, we really appreciate your support over the last 10 years. We strive to continually better ourselves to help make your life easier. Thanks again!!
Business Owner. 03T20:15:59.07.2019

Perfect Plumbers

5 months ago
Northern Plumbing is a great family owned and operated business and have been our preferred plumbers for the past 10 years. We recommend them for all your plumbing and gas needs.
Ella - Jensen QLD

Owner's Response

Hi Ella, we really appreciate your support over the last 10 years. We strive to continually better ourselves to help make your life easier. Thanks again!!
Business Owner. 04T06:15:59.07.2019

Thanks

2 years ago
We had a excellent experience with these guys in an emergency when our kitchen turned in to a fountain. They took our call immediately, their on-call plumber was in contact straight after and arrived promptly at the house, and he was a nice lad who knew his stuff. Excellent experience in what was a rubbish situation highly recommend
Greg - Townsville

Owner's Response

Hi Greg, thanks for your review!!
Business Owner. 03T20:18:13.07.2019

Thanks

2 years ago
We had a excellent experience with these guys in an emergency when our kitchen turned in to a fountain. They took our call immediately, their on-call plumber was in contact straight after and arrived promptly at the house, and he was a nice lad who knew his stuff. Excellent experience in what was a rubbish situation highly recommend
Greg - Townsville

Owner's Response

Hi Greg, thanks for your review!!
Business Owner. 04T06:18:13.07.2019

Fantastic Service

3 years ago
I have have two dealings with Northern Plumbing and on both occasions they have been just fantastic, service is outstanding and they do a fantastic job and I will be using them for future work and I highly recommend them for any plumbing work.
Angie - Townsville

Owner's Response

Thank for your review Angie!!
Business Owner. 03T20:19:03.07.2019

Fantastic Service

3 years ago
I have have two dealings with Northern Plumbing and on both occasions they have been just fantastic, service is outstanding and they do a fantastic job and I will be using them for future work and I highly recommend them for any plumbing work.
Angie - Townsville

Owner's Response

Thank for your review Angie!!
Business Owner. 04T06:19:03.07.2019
6 months ago
I spoke to Gavin many times to try and get an underground leak fixed, quickly. The first time, Gavin explained that he was on holidays and would book the job in to be repaired. This didn't happen and Gavin explained to me that he would ring the office and ask the planner when it was scheduled. I rang his office first and was told by the planning lady that nothing was booked in as she had not heard from Gavin. The second time, Gavin explained he would be there first thing Monday morning to repair and again failed to show up. When I rang Gavin again, he blamed me and said I was to call him back to confirm this job. I had already rung Gavin and Northern Plumbing four times to try and get this emergency job done. I don't understand how Gavin and Northern Plumbing can say they didn't know I wanted this job done ASAP. VERY POOR and UNPROFESSIONAL use someone else.
Glen - Townsville

Owner's Response

Hi Glen, I’m sorry you feel you’ve had a bad experience with our company. You were to confirm your appointment with me once you discussed it with your tenant which unfortunately you didn’t do. It would be unprofessional of me to comment the facts any further and discredit you in the way you have attempted to discredit my business. We have been in business in Townsville for 20 years with lots and lots of satisfied repeat and new customers. I’m sorry that you feel like we have performed below your standard. Regards Gavin - Director - Northern Plumbing (NQ) Pty Ltd
Business Owner. 01T09:24:05.05.2019
6 months ago
I spoke to Gavin many times to try and get an underground leak fixed, quickly. The first time, Gavin explained that he was on holidays and would book the job in to be repaired. This didn't happen and Gavin explained to me that he would ring the office and ask the planner when it was scheduled. I rang his office first and was told by the planning lady that nothing was booked in as she had not heard from Gavin. The second time, Gavin explained he would be there first thing Monday morning to repair and again failed to show up. When I rang Gavin again, he blamed me and said I was to call him back to confirm this job. I had already rung Gavin and Northern Plumbing four times to try and get this emergency job done. I don't understand how Gavin and Northern Plumbing can say they didn't know I wanted this job done ASAP. VERY POOR and UNPROFESSIONAL use someone else.
Glen - Townsville

Owner's Response

Hi Glen, I’m sorry you feel you’ve had a bad experience with our company. You were to confirm your appointment with me once you discussed it with your tenant which unfortunately you didn’t do. It would be unprofessional of me to comment the facts any further and discredit you in the way you have attempted to discredit my business. We have been in business in Townsville for 20 years with lots and lots of satisfied repeat and new customers. I’m sorry that you feel like we have performed below your standard. Regards Gavin - Director - Northern Plumbing (NQ) Pty Ltd
Business Owner. 01T19:24:05.05.2019

Services

  • General plumbing services
  • Commercial plumbing
  • Repair & replacement
  • Hot water systems
  • Taps
  • Toilets
  • Vanities
  • Roofs
  • Gutters
  • Downpipes
  • Solar hot water systems
  • Blocked drainage
  • Leaking taps
  • Roof repair & replacement

Specialties

  • Hydro excavator
  • Excavator
  • CCTV & mini CCTV drain cameras
  • After hours service
  • High pressure water jetter
  • Leak detector

Licences

Blue Card Accredited
QBCC 1082979

Payment Methods

Cash
Cheque
EFT
EFTPOS
Mastercard
Visa

About Northern Plumbing

When your plumbing needs repair, you want a Townsville plumber who is reliable and prompt. You want Northern Plumbing.

Our friendly and qualified Townsville plumbers provide a wide selection of plumbing services such as gasfitting, drain clearing, roof work, leak detection, repairs, maintenance, drainage, hot water systems and backflow testing. We are also able to repair or replace plumbing assets such as taps, toilets, vanities, roofing, gutters and downpipes.

Getting the job done quickly, efficiently and properly means investing in advanced equipment and technology. At Northern Plumbing we use a selection of advanced diagnostic and maintenance equipment such as a hydro excavator, CCTV and mini CCTV drain cameras, leak detectors and a high-pressure water jetter.

Our services are split into three main areas for specific types of clients. We have a maintenance division for real estate companies, insurance companies, domestic sectors and local commercial properties. We also have a construction and excavation division, depending on your needs. Our employees are trained and qualified to cover all of your plumbing requirements from start to finish.

At Northern Plumbing we have an after hours service available for Townsville civil plumbing emergencies. These can include burst water mains, hot water system breakdowns and blocked drains causing minor flooding.

Our tradesmen share more than 100 years of combined experience. This gives us the knowledge and skill necessary to ensure the quality and longevity of our workmanship.

Give us a call today.

Media

Newest review for Northern Plumbing

Maddie - Townsville QLD
2 months ago

Cannot recommend highly enough.

Cannot recommend highly enough!! After the plumber and other trades company's our insurance company hired after the floods completely demolished our drain in the laundry i was told they would have to rip up the flooring in the laundry that they had just finished and that I wouldn't have any water or plumbing for at least a week which meant trying to find somewhere else to live for ANOTHER week out of home. Northern plumbing not only came and checked out the problem but sourced a product specifically for this problem and got it express couriered to get the job done with out me having to leave the house. They also made time to get it done even though they were flat out and were so good with communication, and explaining exactly what was going on and why needed to go on. 5 stars to Mick and the team, you have been the only people we've dealt with throughout this awful experience who have not just had good customer service but have gone above and beyond.

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