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Newcastle Food & Flower Markets Reviews (2)

Great Service

2 years ago
Great value for money!
Will - Newcastle NSW

Rude business woman

8 months ago
Through a referral from a friend, i visited the Newcastle flower market. I must say, on arrival, the flower market didn't quite live up to its name. It wasn't really a "market" more like a small collection of flowers. I did manage to purchase a selection for home. Unfortunately, 2 days after purchase the flowers were all drooping. I have purchased flowers in the past from a flower shop and consider the quality to be much better. Reluctantly, i called the Newcastle flower market to discuss my disappointment. can't repeat on this forum the language coming out of the woman's mouth who i spoke with (Jessica from memory), we all have bad days, but this kind of behavior is totally unacceptable. Needless to say, i won't be shopping there. again
Sally A - Newcastle NSW

Owner's Response

Dear Sally A, thank you for your review. This is highly disappointing reading this. Disappointing as I know this is an absolute lie. My name is Jessica and I am the owner and the person who you are referring to. I would never talk to anyone using irate language especially to a client nor would my staff. We have a happy place here at the markets and ensure we give each of our clients a lovely experience when visiting. I'm sorry we didn't live up to your expectations however depending on what day you came in we have more flowers out on certain days. As you can also appreciate flowers are perishable and having an abundance of blooms daily is just not viable for any business. Sally, you say you called me and stated your disappointment. When was this? I don't recall speaking to any Sally on the phone over the last 2 weeks. I know this as we record in a book each client we speak with. If you would like to ACTUALLY call me and speak with me directly you can do so on my mobile which I'm sure you have. I wish you all the best in life and hope that we make your next experience a lovely one. Love and light Sally A. Jessica
Business Owner. 11.06.2019

Products

  • Large selection of florals, cacti & foliage

Services

  • Flower market
  • Cafe
  • Floral workshops

Specialties

  • Open to the public & florists

Payment Methods

Cash
EFT
EFTPOS
Mastercard
Visa

Media

Newest review for Newcastle Food & Flower Markets