Completing a claim incorrectly or not being across assessment criteria and options for aged care funding or age pension, can prove time consuming, daunting and costly. It can also result in family conflicts when well meaning but sometimes inaccurate opinions are expressed. Having a caring mediator, who can explain options and assessment, takes away this pressure and contributes to greater harmony and understanding. This level of assistance is generally more cost effective than a complex financial strategy. However, if a specialised financial planning strategy is needed, a briefing and referral to the associated Financial Planning business is available.