MacKenzie Plumbing

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Trading for 19 years

About MacKenzie Plumbing

Plumbers in West Mackay, QLD. General plumbing. Emergency plumbing. Blocked drains. Burst pipes. Leaks. Dishwasher installation. Toilets. MacKenzie Plumbing in West Mackay provides reliable residential plumbing services, from blocked drains and burst pipes to toilet repairs, cistern plumbing and dishwasher installations. With over 17 years of hands-on experience, we offer prompt emergency callouts and practical solutions tailored to your home’s needs. Locally owned and operated, we take pride in delivering friendly, affordable service backed by quality workmanship. Whether it's a leaking tap or an urgent plumbing issue, we're here to help. Established in 2007, we proudly serve Mackay and the surrounding areas. Call us today!

Services

Plumbing
Water Services
Drainage Services
Guttering Services
Roofing Services
Plumbing Maintenance
Sewerage Services
Septic Tanks Repairs
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Reviews

4.5 rating

11 reviews

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Mason

7 years ago

This guy arrived on-time and got the job done quickly. Price was good compared to other quotes.

Thanks Mason, glad you were happy with the job & the price.

Responded 7 years ago

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Paul Burton

7 years ago

Doesn't answer the phone or return calls. On the strength of posted reviews I called and left messages on both his office number and mobile. I didn't even get a response. Sadly this is typical of all plumbers in this area.

Hi Paul I'm really sorry about not getting back to you, I had a family member ill recently & that has taken me away from my work unexpectedly & I admit I have missed phoning a few people back. My sincere apologies mate.

Responded 7 years ago

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Bex

9 years ago

What a great tradesperson and customer service. Due to unforeseen circumstances with job day before, he was held back and was unable to make original booking. Had rung and advised us immediately. Was very apologetic and not only did he turn up the allocated time the following day (Sunday), he was determined to solve job that morning for us rather than returning back. Thanks for your dedication to your work and nice surprise to catch up with an old friend. Keep up the great work Geoff

Thanks Bex, glad you were happy with the job.

Responded 7 years ago

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Colleen

10 years ago

My Grandma used Geoff and he was really nice to her, turned up when he said he would and gave her a pensioner discount. Thanks for looking after my Grandma, you were very kind to her.

You're welcome Colleen, glad to hear your Grandma was happy with the job.

Responded 10 years ago

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Blocky

10 years ago

Mackenzie plumbing did a great job with replacing my roof and they were quick to finish it. Really happy thanks

Hey Blocky, thanks for the positive feedback, glad you were happy with my work. Geoff

Responded 10 years ago

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Mel

10 years ago

5 Stars MacKenzie Plumbing turned up when 2 other plumbers didn't, nice guy too.

Thanks Mel, I try & turn up when I say, sometimes there are unforeseen circumstances but if I can't make it I always phone to let the customer know & book a new time. Geoff

Responded 10 years ago

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Anna

10 years ago

OMG, a tradie who actually turned up, MacKenzie Plumbing was the fourth plumber I phoned as the other three never turned up or called me back. Thanks so much for turning up and doing a great job.

Thanks Anna, sometimes us tradies get a little busy running from one job to another & as hard as we try we may forget someone along the way. It's not deliberate but it does happen. Glad you're happy with my work, give me a call when you're ready to look at that roof.

Responded 10 years ago

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Trish

10 years ago

I highly recommend Geoff, he is an honest & reliable tradesman who took the time to explain to me and show me what he had to do to repair a major leak in our bathroom. I really appreciated him not treating me like a silly woman for asking him questions. Thank you for your respect.

Thanks Trish, am more than happy to explain what the problem is & what needs to be done to fix it, you have every right to know as you are the customer & it is your money being spent. Thanks for the positive review.

Responded 10 years ago

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Andrea

11 years ago

I had 2 plumbers out to fix my leaking roof & neither fixed the problem even after I paid for the repairs. Although a little rough around the edges & he swore a bit, I am very grateful for Geoff as my roof hasn't leaked since he fixed it. Thanks

Thanks for the review Andrea, glad to hear the roof is fixed, sometimes leaks can be a bit tricky to find. I'll try & work on the swearing but can't make any promises. Geoff

Responded 10 years ago

MJ

Michael James

11 years ago

Have used Mackenzie Plumbing & Geoff is a top bloke, good quick service and fair price, recommend him to anyone.

Hi Michael, thanks for the positive feedback mate, we try to get the job done quick & stay competitive with pricing. Geoff

Responded 11 years ago

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Jack

11 years ago

Mackenzie Plumbing has done emergency repairs for my rental properties numerous times. Always great reliable service.

Hi Jack, thanks for your positive review, we do our best to maintain client satisfaction. Geoff

Responded 11 years ago

Location

11 Hume St, West Mackay QLD

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Licences

QBCC: 1131083

Frequently Asked Questions

What services does MacKenzie Plumbing offer?

MacKenzie Plumbing provides a wide range of plumbing services including repairs, installations, maintenance, and emergency plumbing services.

Do MacKenzie Plumbing offer any warranties or guarantees on your work?

Yes, we stand behind the quality of our workmanship. We offer warranties on parts and labor for certain services. Please ask our team for more details about warranties and guarantees.

MacKenzie Plumbing

About MacKenzie Plumbing

Services

Reviews

Location

Media

Amenities

Ways to Pay

Licences

Frequently Asked Questions

What services does MacKenzie Plumbing offer?

Do MacKenzie Plumbing offer any warranties or guarantees on your work?

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Common Questions for Plumbers

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