At Living Here Mackay, Property management is our obsession. We are dedicated to giving our Tenants, Landlords, Buyers and Sellers the highest level of service, matching quality Mackay properties with quality customers. It is this absolute commitment to excellence that sees us as one of the fastest growing independent property management agencies in Mackay. Living Here Mackay isn't your usual real estate agent… rather than having an office where residential sales, commercial sales, business leases and rentals are all competing against each other we decided instead to create a specialised agency with the core focus on property management supported by a strong sales service offering. At Living Here Mackay we are constantly thinking up new ways to better our customer service and endeavour to provide you, our client, with the most up to date, easy to use and effective technologies to keep you in touch with the modern world. Living Here Mackay strives to shine in every area of the Real Estate business, and pride ourselves as a learning organisation, providing ongoing professional development and training for Real Estate our staff. As members of the REIQ, our office continues to evolve in response to, not only the demands of our clients, but also the ever-changing real estate regulations by ensuring our staff are kept up to date with the latest trends, procedures and innovative marketing strategies. Our office has built a reputation of providing outstanding service as property managers and Real Estate Agents. Discover the Living Here difference: FOCUS - Property Management Specialists Property Management is our true focus - we live and breathe it. As the core service we provide this makes it our absolute specialty and currently take care of a property portfolio of over 500 properties in and around Mackay. VALUE - Maximum Returns Our goal is to increase your income and ensure your investment is working for you! We aim to ensure you you receive the highest possible rent returns through regular assessments that take into account current market rentals of similar properties, the area's vacancy rate, condition of the property, quality of the tenant and length of tenancy. PROACTIVE APPROACH - Finding the Right Tenant for your Property Living Here Mackay exposes your property to the widest possible number of prospective tenants through every available resource: Centrally located office where walk-in can freely access information on listings we have on offer Window display, lit 24 hours a day, 7 days a week Advertising in local newspapers Property signage Extensive email database Internet advertising on eight property listing websites including livingheremackay.com.au; realestate.com.au; domain.com.au and rentfind.com.au Our sole focus when your property is listed to rent is to find the right tenant for you. After we have processed tenancy applications received using thorough screening, databased and reference checks we then contact you and final tenant selection is always your decision. COMMUNICATION - Keeping You Informed We work closely with our Landlords to ensure communication needs are met. We know that information is important, as are each individual's unique communication preferences - how often communication is provided and of course, what information is included.