Continuous Improvement Capability Statement Vision: �Success� Mission: �Help Others Succeed� Value: �Integrity�? Principle - Stephen Grant Stephen Grant has more than 25 years' experience as a business manager and owner and has held roles as diverse as Branch Manager, Regional Manager, Major Account Manager, Business Development Manager, Distribution Manager, State Manager, Sporting Club Treasurer, CEO, Board Member and Director. Stephen specialises in navigating businesses to success in all areas of business including Strategic Management, Audit, Financial Management, Marketing, Sales, Customer Service, Administration, Human Resources, Information Technology and achieving future goals. Stephen's forte is in the area of Change Management, Re-engineering, Quality Management, Business Action Plans and Micro Management. About Business Assessment Specialist Business Assessment Specialist provides a dynamic and responsive business adviser service to SME's. We have a program that supports organisations to the achievement of their vision and goals. Business Assessment Specialist's core competency is in our holistic appreciation and understanding of the business and integration of the core elements of your business - Strategic Management, Financial Management, Marketing, Sales, Service and Administration, Human Resources and Information Technology. Business Assessment Specialist's utilises proven methodology and processes to drive remarkable outcomes, which emanate from its strategic analysis and business action planning capabilities. Business Assessment Specialist Points of Difference Micro Management We get right into the clients business and get our hands dirty. Business Assessment Specialist will completely understand the clients business in a very short period of time because we will live in the business. We develop micro management strategies in the areas of Strategic Management, Financial Management, Marketing, Sales, Service, Human Resources, Information Technology and Administration. Agile & Flexible Because we completely understand the clients business we can make recommendations to improve the business sooner rather than later. Agility means we are not locked into a set program and can assist with the day to day management of the business whilst keeping a close eye on the clients longer term vision and goals. We are flexible as to the amount of involvement the client may want Business Assessment Specialist in their business. Action Plans At Business Assessment Specialist we don't deal with long, lengthy wordy documents that sit on a shelf and are never referred to because that is a waste of the client's time, money and energy. Business Assessment Specialist uses action plans to improve the bottom line and the efficiency and effectiveness of everything the client does �in� the business. This gives the client more time to work �on� the business. KIS Quite simply, we �keep it simple�. Affordability Our clients are pleasantly surprised at how inexpensive it is to have Business Assessment Specialist as their Business Coach. The first hour is free. We recommend we work together for only one (1) hour per week. Support Team Business Assessment Specialist has established an external support team of experts to help the client manage their business. These people are dedicated to making the clients business thrive and to help them be successful. 24/7 Access Business Assessment Specialist is available 24/7 for our clients should they have a matter that requires urgent attention. Kind regards, Stephen Grant Business Assessment Specialist Continuous Improvement