Question 1

How often should I get my hot water system serviced?

Accepted Answer

At Hot Water Maintenance, we recommend having your system serviced at least once a year by our licensed plumbers. In areas with hard water, a service should be performed twice as often. Minor inspections and testing should be completed up to 3 times a year.

Question 2

What should I do if my hot water heater is leaking?

Accepted Answer

If your hot water heater is producing a significant amount of water—more than a bucket’s worth within 24 hours—or there is a visible leak, contact your local technician as soon as possible. If possible refrain from using the system and do not attempt any repairs yourself.

Question 3

Why does my gas-powered instant hot water system fluctuate between hot and cold?

Accepted Answer

Continuous flow or ‘instant’ hot water systems require a steady flow of water to keep them activated. If the water flow drops too low, then it will turn off and your water will go cold. This problem could indicate issues with your plumbing system.

Question 4

How do heat pump hot water systems work?

Accepted Answer

Heat pump hot water systems use latent heat in the air to increase the temperature of the water inside the tank. Electricity pumps a refrigerant around the system, which conducts the heat and transfers it inside. Our team includes licensed refrigeration mechanics who can install any of these systems in your home or business.

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