Contact

Phone1300 98 52

Where is Homecare and Support Services

Taree NSW 2430

FAQs about Homecare and Support Services

Disability Care Services & Support

  • I am paying for my own services, can you help me?

    Yes! All you need to do is contact us to discuss your needs. We can then set up a service agreement where we will bill you directly for services.

  • Who is eligible for the NDIS?

    The word ‘disability’ can mean many different things. To access services through the NDIS, you will have to meet some requirements. To be eligible for NDIS services, you will need to: have a permanent and significant disability or developmental delay be between 7 and 65 years old live in Australia or have Australian residency You can read more about these on the NDIS website www.ndis.gov.au

Medical Alarms

  • What is a Safety Pendant?

    A Personal Emergency Response System (PERS) capable of providing 2-way communication over the cell phone network. All Safety Pendants are capable of providing their GPS location to emergency contacts; people chosen by and known to the user of the device.

  • What happens when the SOS button is pressed?

    Family Monitored: The pendant will shortly begin to call the first emergency contact. Depending on which model is chosen, contacts with a mobile number will receive a text message either immediately after the SOS is pressed or after the call is made (sometimes only the emergency contact who answers the phone will receive a text). If the first emergency contact does not answer the phone, /pendant

  • How will the NBN effect my Safety Pendant?

    It won’t. The NBN only effects in-home devices that link with a landline. Your Safety Pendant has nothing to do with linking to a base station, landline phone, or the NBN.

  • Can Mobile Alerts be Programmed to call 000?

    Yes, however we recommend mobile phone numbers be the first choice options. We do not recommend using 000 except as a last resort.

NDIS Providers

  • Am I eligible for the NDIS and how do I apply?

    You can start the process by calling the NDIS on 1800 800 110 and making an access request. They will ask you to provide some personal details such as your name, age and where you live, so be sure to have them ready and on hand. Alternatively you can read more about applying for the NDIS on their website to see if you are eligible to apply.

  • How do I find Service Providers?

    You can find service providers in your area by contacting your Local Area Coordinator or NDIS office, or by calling the national NDIS helpline on 1800 800 110. You can also check the list of registered service providers in your area.

  • What is the difference between non-registered and registered Providers?

    A registered provider meets the NDIS quality and safeguards standards. However, not all providers choose to register. The main difference between non-registered and registered providers is that only registered providers can claim their invoices with the NDIA directly. Using a Plan Manager allows you to access a non-registered provider easily, allowing you more choice when choosing a provider.

COVID-19 Safety Measures

Business Operations

  • Business operating as usual

Additional Safety Measures

  • Masks worn by staff
  • Gloves worn by staff
  • Hand sanitiser available

Homecare and Support Services Reviews

5 stars
100%
4 stars
0%
3 stars
0%
2 stars
0%
1 stars
0%
Recent Reviews

Services

  • Aged Care Privately Funded / Self Funded Clients
  • Participate Community
  • Group / Centre Activities
  • Houses Hold Tasks
  • Daily Tasks / Shared Living
  • Home Modification
  • Assist - Travel / Transport
  • Assist - Life Stage Transition
  • Daily Personal Activities

Ways to Pay

  • CashCash
  • Direct DebitDirect Debit
  • EFTEFT

Licences

  • Cert IV in ageing support
  • National Police Check ALL STAFF
  • Working with Children's Check ALL STAFF
  • First Aid / CPR ALL STAFF
  • Certificate of Proficiency Engineering ( Fabrication ) Home Modification
  • Craft Certificate Engineering ( Fabrication ) Home Modification
  • ABN 85 995 256 047

About Homecare and Support Services

Homecare and Support Services is an Australian owned and operated locally, providing affordable and accessible services that meet local and

Homecare and Support Services is an Australian owned and operated locally, providing affordable and accessible services that meet local and individual requirements. Our qualified staff take the time to get to know you, identifying the best ways to support you. We – by no means – compromise on quality. We supply the services you want, when and how you prefer them. Providing services to NDIS and Non-NDIS Participants We are also a reseller of Medical Alert Pendants with built in Automatic fall detection.

Our Mission:

To work in partnership with the community business and government, to strive for excellence in meeting the holistic needs of our clients through the provision of high quality supportive, recreational, cultural, sporting and welfare programs.

Values:

Compassion to show kindness and empathy to others
Commitment to our clients to attain a standard of excellence

Our Vision:

Our vision is to improve the quality of life for our Participants and support their independence.

Respect:

We will listen to you and hear what you say and encourage independence and respect your decisions, opinions, and views.

Honesty:

We will be trustworthy, tell the truth and keep our promise to you and always provide the highest quality care we can.
Confidentiality

We believe privacy and confidentiality is of the utmost importance for you and the organisation.