What a fantastic business with a great returns policy. I returned faulty goods and they were replaced straight away with a brand new one, with no problems. Nothing worse then being stuck with a broken product and the business not replacing it and having any interest in fixing the situation. Congratulations on a job well done.
Fred - Newcastle
Poor Service & Safety
3 years ago
I like to support local business however the service here is consistently poor (actually seems to be going downhill) with staff who just don't seem to care. During a recent visit one employee (one of the few interested in providing service) was roaming around the shop with no shoes on!!! while at least 3 other staff members stood around chatting.
Won't be returning.