Question 1

When should I test my water?

Accepted Answer

Your pool or spa water should be tested every week. It can be reduced in spring and autumn and winter to a 2 week frequency. For a spa, you should do a sample every week especially if it is continued to be used even through winter. The most important thing is keeping it regular.

Question 2

Why do family and friends get skin problems in my pool?

Accepted Answer

There can be a few reasons why skin problems arise and most people associate this with an allergy to chlorine. Chlorine allergies are extremely rare and most skin problems can be because of chloramines (see What is an oxidiser above). Chloramines feed bacteria present on the skin thus creating an irritation.

Question 3

Why does my pool turn green?

Accepted Answer

There can be a lot of reasons why a pool turns green. Algae can form when conditions for growth are optimised. A high pH, a low chlorine level, lack of circulation and lack of filtration are just a few issues that people can find being the cause of algae growth.

Question 4

My pool turned green over night, why?

Accepted Answer

Pools can seemingly turn green overnight, but believe it or not, algae has been present in the pool for a while. Algae starts life off as a transparent growth. It is invisible to the naked eye but you can usually tell by feeling a slippery and slimey surface.

Question 5

How can I reduce the running cost of my pool?

Accepted Answer

A lot of people shut the pool off to save money on power costs. This is the worst thing to do with your pool. Having no filtration and circulation is the quickest way to an algae infestation. It is not recommended. The costs in algae treatment can greatly surpass the cost in running the pump.

Question 6

What is an oxidiser?

Accepted Answer

An Oxidiser is a product designed to destroy waste material in the water. Waste material includes all of the killed off bacteria and algae as well as the depleted chlorine molecules. This depleted chlorine (Chloramine) is the clich� chlorine smell people usually associate with having too much chlorine in the pool.

Question 7

What type of chlorine should I use?

Accepted Answer

There are heaps of chlorine products on the market and we can advise on the best product for your pool. A lot of people grab any type of chlorine from anywhere and throw in their pool. Unfortunately this can have devastating effects on your pool. Remember that your pool is an investment and you want to enjoy it.

Question 8

How does a salt chlorinator work?

Accepted Answer

The chlorinator generates a very low voltage current passing through plates known as the electrode. This creates electrolysis; salt and water break up into hydrogen gas and hypochlorous acid. The hydrogen gas simply leaves the swimming pool water in the form of small bubbles. The hypochlorous acid sanitises the swimming pool.

Question 9

Do I need to use algaecide if I don't have algae?

Accepted Answer

It is best practice to use an Algae Preventative measure in your pool water maintenance schedule. If you maintain the correct pH and chlorine levels as well as a maintenance algaecide, it is nearly guaranteed that algae will not become established in your pool.

Question 10

What is a sanitiser?

Accepted Answer

A sanitiser is a product which kills bacteria. It is the only job a sanitiser has. There are many types of sanitising methods available on the market. The most common method is Chlorine. There are many different types of chlorine products on the market as well. Other types of sanitisers include Bromine, Hydrogen Peroxide and Peroxide variants.

Question 11

How long should I run my pool?

Accepted Answer

It depends on your own individual pool and it�s equipment. It is best practice to circulate your pool�s water volume twice a day for residential pools and twice again for commercial pools (x4).  For residential pools, it is best practice to run your pool for 8 hours a day. It is also best practice to split this up evenly into 2 cycles per day.

Question 12

How can I reduce the maintenance on my pool?

Accepted Answer

Keeping the surrounding area clear of leaf litter and your gardens tidy can go a long way with pool maintenance. There are products today designed to make your everyday life easier. Whether this be a smart phone, iPad, or maybe a more efficient vehicle. Pools are no exception either.

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