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Services
Building Management
Facilities Management
Strata Management
Reviews
4.4 rating
26 reviews
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22
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4
P
Paul
3 months ago
A very poor organisation to do business with. Any unit complexes in Canberra wanting Strata Management and Facilities Management services please avoid.
K
Kimberly
7 months ago
I have found the staff here friendly, helpful, professional and always polite
DP
Dave P
8 months ago
B
Beau
8 months ago
Belinda at first choice strata has been nothing but outstanding for myself and my family. She has been professional from start to finish and would highly recommend to any body needing a strata who delivers what they promise.
MQ
Muhammad Qasim
8 months ago
First Choice Strata is doing a great job. Someone stolen my parcel, the manager took immediate action and reported to police. I got my parcel back on the same day.
E
Elise
8 months ago
The team went above and beyond to assist me with an after hours emergency. Not only timely, but so lovely and understanding on the phone and in person. Would highly recommend as their customer service was truly exceptional!
J
Jenny
8 months ago
Love the staff at First Choice Strata as a pest control company they are quick to jump on issues before they start ! I highly recommend Belinda and her crew.
DT
David Tamplin
8 months ago
Have recently had business with first choice strata and found them prompt, efficient, cheerful and professional- highly recommend them for your administration
JJ
Jenny Jordan
8 months ago
I have had a number of small problems that needed First Choice Strata to jump in and help solve for me. I found both Belinda and Konika very helpful and able to go over beyond in getting my problems solved.
L
LU
8 months ago
We own an apartment in Gungahlin and the property managers (in particular the Building Manager of Inifinty Towers) have been really helpful and are doing a good job in taking care of the property.
D
Dean
8 months ago
Unbelievable service when needed
TH
T Harvey
8 months ago
So impressed with their experience and can do attitude. So refreshing to see such passion and a clear solutions based perspective. Highly recommended 👌
AC
Arnold Criss
9 months ago
Disgraceful, deceitful and incompetent strata managers. We got rid of them from our commercial premises in Gungahlin and things have never been better. If you have a choice, do not go near them.
S
Saynotofirstchoicestrata
1 year ago
I have been having horrendous time dealing with strata manager and facilities manager of First choice strata as they unfortunately manage the unit complex I live in. I have multiple emails sitting in their inbox which they never acknowledged nor replied. They do not provide contact details of executive committee to me. They do NOT even have a strata management contract executed. They ignore my emails and multiple follow-up emails. Other owners told me that they are not happy with the service of First choice strata. No transparency, no maintenance of common property. They are not reliable and trustworthy. Save yourselves headaches, stress and money and please don’t hire first choice strata they are hopeless. Since they joined our complex which is less than 2 years my levy has been increased by $300 a quarter. I would give them zero stars if I could. Horrible service, they don’t keep their promises. They extensively miscommunicate!
I
IROS Australia
1 year ago
Most professional and knowledgeable team in Canberra!
R
Renee
1 year ago
I property manage many properties through out Canberra and First Choice Strata are one of if not the best Strata I have the pleasure of dealing with. Super helpful and knowledgeable and seem to always answer the phone straight away. Honourable mention to Belinda and Konika for being the best. Thanks a trilly! ✨
A
Ash
1 year ago
The best strata team I've had to deal with. They answer the phone and address issues immediately. My complex had 5 management companies over 15 years and First Choice Strata were by far the best. Belinda is the nicest, most responsive strata manager i've ever encountered.
S
Susie
1 year ago
Belinda is just amazing !!! She can solve any problem that you have . So many big companies out there pretending they will look after your property but once they have taken over you can never find them when you have a problem . Highly recommend . An extremely knowledgeable and well functioning team of professionals. Well done !!!
JM
Jared Mitchell
1 year ago
I had a great experience with First Choice Strata when they took over from another underperforming company. They have been professional and helpful at all times! I would have no hesitation in recommending them.
K
Kirsten
1 year ago
Every dealing I have had with First Choice has been friendly, helpful and professional. They have gone above and beyond to help with any questions I have had and helped me navigate through my first time owning an apartment with strata. Konika and Belinda have been fantastic, quick to respond and help!
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