There were rude staff and problems with payment of products. The staff had no education of the dresses they were selling. When asked how to create the different looks that are advertised online i was told they are only for show and cannot be done. Any other questions I had, I was told to 'look online' or 'google it'. There were many more complications during the time we spent at the store. I have already and will continue to discourage people from purchasing products through Ferrari, as a wedding planner myself I will not recommended my clients and their wedding party to purchase products from this business.