Unbelievably easy, quickly fixed out gate leaving me with a big smile.
8 months ago
We ordered a B&D roller door( a great Aussie Product) on 9th December 2019. At the time we signed all the paper work including confirming the colour and paid the deposit. The sales guy said he would try and push for the install before Christmas/New Year. Apparently when we inquired in late January 2020 we were told there were delays because of a backlog of insurance work. This was after an extreme weather event on the Sunshine Coast. The installation was not urgent and we were told that the Ops Manager would call us with an installation date when the backlog was cleared. The backlog was cleared apparently towards the end of February. If we have one criticism it is that it would have been nice to have had more updates during the process. Ending on a positive Mark attended today and installed the door and his work and his customer service were first class.